Discover Excellence at Our Chevrolet Dealership in Grayslake

We recently bought a pre owned Equinox and as a car buying experience it was exceptional. Our sales rep was Eddie and he was outstanding, he was a huge help and very patient. Thanks to everyone who helped.

We drove a long way to City Chevrolet but it was worth it. Jesse and the rest of the team at the dealership treated us very well. We especially appreciated that they didn't change the price that they quoted over the phone. The purchase of our new Equinox went smoothly.

Went in for service and they were fast. Was on time and they did a good job cleaning my car.

I came all the way down from three lakes. Before I came, I talked to manager Enrique, he was very helpful over the phone. In the store, Sales Consultant Eddie helped me. He had enough information of the car. Recommend the place!

I came all the way down from three lakes. Before I came, I talked to manager Enrique, he was very helpful over the phone. In the store, Sales Consultant Eddie helped me. He had enough information of the car. Recommend the place!

Was a great experience from start to finish. Eduardo even helped me reinstall my tonneau cover off of my old truck.

It was my first time buying an car and Erick M, made it so easy and stress free. He was very polite and attended to all my needs. I will continue with this dealer just because of him.

If I could give 100 stars... I would. Our salesman, Jesse, was incredible. We told him what we wanted and he provided. Never felt pressure to buy something we didn't want. He was very not car salesman like. Got the right truck at the right price without the normal headache. Will only go here and work with Jesse for all future purchases.

Very straight forward process. Fair prices without the hassle or hidden fees. Staff was knowledgeable. I would recommend City Chevrolet in Grayslake.

Salesman and manager were a pleasure to work with very helpful and transparent.. happy customer

Eddie was very personable and easy to work with…. I would highly recommend city Chevrolet

Highly recommend... Best customer service ever. I just bought my first car at this dealership, and with the help of Erick Monrroy it's was so easy and stress free. I will continue to do business with them just because of Erick. 100/100

From my first conversation with the sales manager, Enrique, I know this was the dealership for me. He assured me that he would earn my business and to say him and his team delivered is a massive understatement. We dealt with setback after set back, to no fault of anyone at City Chevy or myself for that matter. We were up against the holiday weekend and other dealers schedules and uncooperativeness/lack of communication from other dealers. There were several vehicles that were sold from under us, yet they persevered like a well oiled machine. Enrique was always available to speak with me and offered measures that were above and beyond to accommodate my schedule. I can't say I would have made myself available the way he did with all of the moving parts happening in the background. We made a list of all of the must haves and he found a vehicle that had everyone plus some. I'd like to think that I'm the only one that they treat so well but I can tell they make excellence an everyday practice. This was my first time purchasing a car from a dealership alone and I visited several Chevys in the area. Some interactions I could tell they weren't being transparent in the fees they were charging. When working with Erick (salesman) he was able to identify every fee and the breakdown of it. That really put me at ease that they weren't playing the numbers game. I also worked with the GM, Nick, he listened to my concerns and created solutions that he really didn't have to, that speaks to his character. It felt personal to them that they delivered and they did nothing less. In the end, I walked away with an unheard of deal and the vehicle of my dreams. 1000/10 would recommend

Johnny and Nick made the process fairly easy and were willing to work with me to get our vehicle delivered in a timeframe that best suited us.

I don’t have enough nice things to say about the sales team at City Chevrolet. Everyone was very courteous, professional, and dare I say helpful in purchasing a new 2024 Colorado. I got a great deal, they didn’t mess with the figures based on what was advertised, and gave me exactly what I was hoping for my trade-in, as an experienced car buyer. I’d refer Mike Sprow (salesman) and this dealership to anyone and would be confident they would have a great experience.

I recently visited this location and had an incredible experience with Jesse. He was incredibly patient and respectful as we searched for a truck for my father. He never pressured us to buy a car and instead focused on understanding our needs and preferences. I highly recommend Jesse and this location!

I had the pleasure of working with Eddie not once but twice. The first time was coming in in due to wanting to lease. Unfortunately, I was unable to walk away with what I came in for. Eddie kept in touch in a respectful manner, no pressure, but reaching out to check in with me. After a few weeks, I reached out with some questions on a few cars on the website. Eddie responded kindly, sent photos of cars that did not have photos online. We came in the next Monday after work. He was with a customer, so John took wonderful care of us. After test driving a few cars, we came back inside with a decision. Even though Eddie had a customer, he did come by to check in with us periodically, which meant a lot, and shows his dedication to his customers. We worked with John, Nick and Sean to wrap up and go home with a new car. I can say, I have never had such a good experience, the best customer service at a car dealership before. Hands down I would recommend as well as return to City. Eddie’s kindness, transparency and helpfulness was absolutely why we came back to purchase a new car. Everyone we dealt with was wonderful, and treated you like family.

Normally I try to avoid taking my car to a dealership for repairs unless its 100% necessary. Michael Tritthardt is as honest and professional as it gets. Everyone was very willing to help resolve the issue from the moment I walked in until I paid the cashier lady who was also a gem. I had a very positive experience here and I feel like Michael will do what we can to solve your problem and not take advantage of you.

Perfect car buying experience. Eddie Barraza my salesman welcomed me as soon as I walked in the showroom. He quickly went out and brought the vehicle into the garage to look at it closer because it was raining hard at the time. He thoroughly explained the interior function’s and answered any questions I had, after a quick test drive I told him I’d think about it. No pressure at all during the interaction from the dealership. Later that evening I requested their best price via email and they were quick to respond with a very fair deal. Went in the next morning to pick up the car. Again no pressure at all from finance during the paperwork process to make additional purchase’s after explaining what was offered. The whole process was quick and drama free. That’s the way you build repeat customers. So many dealerships out there could learn a lesson or two from them. Highly recommended.

I loved the deal and ease of transaction. No pressure and a GREAT price. I delt with Nick and he beat the other dealers' price by a LOT! Also gave me what I wanted for my trade. I wish that I could give them 10 stars. The finance person also made it painless, no pressure. I wish that all my car purchases went this smooth. I will recommend City Chevy to all my friends and family. Erick was a big help with showing me all the new features on the car. Overall, the entire experience was above and beyond my expectations.

Best Dealer in Lake County, Il. Nick was an absolute pleasure to work with. He beat every other dealer's price, not just a few dollars but he went above and beyond. Everyone that I delt with went above and beyond. It was truly the best car buying experience that I have ever had. I wish that I could give them 10 stars. I have purchased many cars for my use as well as the last company that I worked for, and I have never walked away feeling this good!!!

My business at City has been easy and pleasant. I purchased my car from Michael Sprow. He was very professional.

I have met many of the folks who put food on the table by doing the hard work of keeping us all on a set of wheels. We are a very mobile society and dependable transportation is a necessity in this 21st Century. Jesse is my primary contact at Chevy Grayslake. A true professional, Jesse has a clear understanding of individual perspective and how that fits into the framework of presenting options for car shoppers. From Jesse's positive input to the well defined rolls of his coworkers in sales, finance, maintenance and follow up after the sale, I can say with confidence that this team is proactive, cohesive and a joy to work with. Many thanks to the whole Chevy Grayslake team.

Very friendly n easy to work with hastle free and always make u feel at home

The dealership was very professional and efficient. No hard selling involved. And the price was better than any other dealership.