Customer Testimonials
We are very happy with out new Traverse from City Chevrolet. Our sales consultant, Darrell James did an excellent job in making the buying process easy. He provided us a thorough overview of the vehicle which we did not get when we were at two other local dealerships. The sales manager, Alfonso Gomez, provided a straight forward approach when negotiating the final purchase price. The Finance manager, Tony Ruiz, provided a very transparent with no pressure purchasing process. I would recommend City Chevrolet to friends and family.
This was our first visit to City Chevrolet of Grayslake after visiting two other dealerships in the area and am so glad we took the time to stop in. From the time we walked through the door all the way through getting in our new Traverse to go home, we were treated with respect and honesty. Could not be happier with our decision to use City Chevrolet. Our sales associate Darrell James was outstanding, going above and beyond to make sure we were informed. The general sales manager, Alfonso Gomez, took the time to walk us through the numbers to ...
Great customer service!
The experience at City Chevrolet aligned with my expectations. They stayed open after hours to complete the sale processing. So far, I’m happy with my traverse
Paul, the salesman that helped my son buy his car was amazing! He made the process so easy. Great experience!
Stand up guy. Helped me find my dream truck and made the process a walk in the park. Definitely will receive my future business and referrals.
City Chevy hooked it up 100%. Very nice and made the process a walk in the park. Mike Sprow and Alfonso Gomez were excellent! Recommend shopping here and giving them my future business!
I had a great experience with buying my new Chevy Trax. Cheri is the salesperson who assisted me. She was great and knowledgeable about the features included in the Chevy Trax and Chevy Blazer. The process was smooth and easy. I highly recommend City Chevrolet!
Had a very good experience buying a Silverado recently Paul Santi was our salesman. He did a great job process with seamless no high pressure low-key and comfortable.
Awesome job, would definitely come back in and buy another car from them. I Went in they appraised my Trade in they gave me a good appraisal on my Trade and within an Hour or so I was out with my new Car 👍🏽 Thank you Alfonso (Manager) and huge THANK YOU to Paul and Cheri ask for them, Friendly, Supportive the whole 9 yards
We had the absolute best time working with Paul and his team last weekend! While first coming in to lease the Trailblazer or Trax, Sean recommended we check out the Blazer EV as they were looking to get rid of their 2024 inventory. After trying it out and loving it, we were able to walk out with a brand new Blazer EV thanks to the help of Paul, Sean, Alfonso and Enrique who worked with my family and I to get the absolute best deal! There was nothing better than finding an even better car, for an even better price! We ...
Paul, my salesman, was awesome! All the staff were amazing! I got a 2014 Nissan Senta. They listened to how I wanted to pay for it and made it work. This was the best experience I have ever had at buying a car. Thank you City Chevrolet!!
Very friendly treatment, we were explained all the options we had and the doubts about the cars
Paul santi was soooooo kind he was really kind to let me go in to the some of the cars that I asked for me to go in he showed me around and was really cool I loved this place and wish to come back
Morgan the service writer is fantastic! She correctly and completely documented the problems with the vehicle that needed addressing. She kept us updated with progress and any delays. She reviewed the work that was done, explained anything we didn't understand, and ensured we were satisfied with the service performed. Thanks for a great service visit, Morgan!
Bought a nice used Bolt EV from City Chevrolet last week. (Great car BTW!) The staff was friendly and everything in the process went smooth. I would go back there again next time I am looking for a car.
Good buying experience. I suggest anyone looking , experience it for themselves
Having not bought a car in the last few years, it was a challenge to understand all of today's safety settings and infotainment functions. Our salesman, Paul Santi, was outstanding in both his knowledge and patience. Unlike the pressure we had a another dealership, Paul answered all of our questions, gave us all the time we needed to come to a decision, and even offered to come by the house, so my wife didn't have to travel to Grayslake in a snowstorm to sign the papers. Added to that, the service we received from Alfonso, and especially Sean ...
Recently purchased a vehicle from Michael at City Chevrolet Grayslake. I was treated fairly by everyone I interacted with and enjoyed my experience overall. Definitely would recommend others to look here when buying a car
I just bought a used Chevy Equinox from this dealership on Wednesday, 2/19/25. Thank you to Eddie Barraza, Enrique, and Tony for such wonderful customer service, upfront financial information, and assistance in creating a smooth buying experience. This is my first car and I’m grateful for this experience. Thank you! 😄
Erick was great. He was very attentive and came in earlier than his shift to see us off with our new car the next fay
"I recently bought a new car from City Chevrolet of Grayslake and had an excellent experience working with Paul Santi.He was extremely knowledgeable about the vehicles, answered all my questions patiently, and never pressured me to make a decision. He went above and beyond to ensure I got the best deal and even helped me set up my new car features before I left the lot. I highly recommend Paul Santi to anyone looking for a new car!"
I had a great experience working with Cheri Ford in sales. She had a lot of experience and great customer service. I ended up buying an amazing 2022 Buick Encore! Alfonso the Manager was also very understanding and helpful. The Finance person worked out the best deal that I could afford!
Dear Paul Santi thanks so much again for your help with the purchase of my new 2025 Chevy Trax .Your friendly and caring approach made the process very easy for me. I'll definitely recommend your services to my family and friends.
Great experience! My salesperson Paul Santi was great. He was professional, down-to-earth, helpful, and never pushy. The entire staff was similar. I would highly recommend City Chevrolet if you are in the market for a new car!
If I could rate it more stars, I would. Alfonso and Paul really took care of my husband and I. They treated us like family. They made us feel very comfortable with our purchase. They didn’t just rush us into buying any new car. If you are in the market for buying a new car, I definitely recommend them! Alfonso really went above and beyond!!
Went into City Chevrolet to look for a new vehicle on Monday and left with it Tuesday night. I give these men in there a huge shout out for their professionalism and care for their customers. They know how to put the customer first. Will definitely be returning to City Chevrolet in the future. Thank you Erick, Alfonso, and Sean for a great experience!
Best experience I ever had at a dealership. They were true to their word in every facet of the purchase. They put me in the car I wanted at the payment I needed. There is great team work there. I'm overjoyed with my vehicle and experience. If you are in the market for a new or used car you would be remiss not to go check them out. Shout out to Sean, Mike, Alfonso. Thanks guys!
I use City Chevy in Grayslake for a large majority of my fleet maintenance. Morgan in Service always makes sure only necessary repairs are done for me at fair prices. Since they are delivery vehicles I need them on the road. Morgan makes sure we have as little down time as possible. I 100% recommend to family and friends! Make sure to ask for Morgan.
Big thank you to Paul for helping with purchasing my truck. Paul and everyone there were extremely friendly and helpful. Definitely coming back in the future.
Everything was good at City Chevy, Paul was very nice to me and my dad and made the whole process easier. The only thing I will say is once you guys make that purchase make sure that they fill it up with gas.
Recently purchased a new vehicle from City Chevrolet. They've always provided great service which is why me and my family have always continued to come back and purchase from them. Paul was excellent through the whole process. He was able to provide transparent pricing and options to fit my needs. Overall, it was a great experience and I appreciate him walking me through the process. Would repeat providing them my business anytime.
Cheri Ford was our sales person, she was very helpful, knowledgeable with great people skills. The sales manager Alfonso was courteous and worked relentlessly to get us the deal we were looking for. Thank you
Went in with my father in law and he walked out with a brand new Chevy malibu!!! The Service was quick and informative, and friendly. He also left out with a deal that suits him...! It was a good experience!
Out of state customer and dealt with Sean in sales. Hands down, one of the best transactions I’ve completed in my life. Very direct, very streamlined, and most importantly, very reasonable in my accommodations. Even after the sale was completed, I was still contacted to ensure everything was ok with the vehicle. I did not feel like a typical customer where a business is just looking for a sale. I was treated with grace and like family. If I ever decide to buy another Chevy, I’ll be sure to come back here, even with the distance. Thank you ...
Paul Santi was great very helpful and didn’t push us let us make all the decisions, so great to work with
Paul was Avery good rep for his city dealership was a pleasure to work with nice man
Super helpful and friendly and insightful throughout the whole car buying experience very happy to buy here
Eric was professional and courteous not pushy at all. He knew his inventory and knowledgeable about the options available
Mike was awesome to work this deal with. Very happy with the service and support through our transaction.
I just bought an Equinox EV here. I've never bought a car by myself before. It was a great experience from start to finish! Everyone went above and beyond to make the car buying experience a breeze. The sales staff are friendly and knowledgeable about the vehicles. Management explained my financing options clearly and allowed me to make an informed decision on my choices. Mike helped me set up my OnStar and answered my questions on the vehicle. John showed me all of the features on the car and was very helpful with any questions I didn't think ...
Clean and welcoming. Everyone was nice and pleasant. Easy to find with ease of access in and out.
Eddie was great, sales processes was easy!
Just purchased Colorado TraillBoss from this dealership and had a best experience ever. Salesperson Mike was very helpful and to the point without unnecessary back and forth. Just a great experience overall. Thank you Mike.
Erick was great love my new Colorado! Thank you for all the help! See erick
ERICK WAS GREAT! LOVE MY NEW COLORADO
Paul Santi was the best sales person i ever deal with . he treated me like a normal person and not like a piece of dirt . he never once push me in to something I didn't want or was looking for . city also works with you for whatever budget yall working with. friendly place all around . I recommend going there . one thing though yall need more cars in the lot
I recently moved to Grayslake and wanted to support a local business for my first car purchase. I was looking for guidance, and the entire team exceeded my expectations. Mike, Alfonso, and Tony were all incredibly helpful throughout the process. Mike even went above and beyond by coming to my home to ensure my bike would fit in the car. That level of dedication speaks volumes about their customer service and professionalism. They made the car-buying experience straightforward and stress-free. I appreciated their patience as I took the time to review my options. They were also respectful of my need ...
I had an absolutely fantastic experience buying a car at City Chevy! They answered all my questions without any pressure, which made the process stress-free and enjoyable. The inventory was impressive, and I found a car that fit my needs perfectly. The entire team went above and beyond to ensure I drove away happy. I highly recommend this dealer to anyone looking for a seamless, car-buying experience.
I recently moved to Grayslake and wanted to support a local business for my first car purchase. I was looking for guidance, and the whole team exceeded my expectations. Mike, Alfonso, and Tony were all incredibly helpful throughout the process. Mike even went above and beyond by coming to my home to ensure my bike fit into the car. Truly top-notch customer service and professionalism. They made the car-buying process straightforward. If you’re in the market for a car, I highly recommend checking them out!
Came to City Chevy just to drive and check out cars. Ended up doing test drives with Eddie and he was very helpful, and provided all the info we needed. We left, and came back 30 minutes later to see what we could do. We ended up driving off the lot with a new equinox with his help and he made sure we got a great deal and saw all of our options. Would definitely come back for Eddie B!
Erick was very patient and knowledgeable and went above and beyond to help me check all of my boxes of must haves for my budget. Management was also patient and not pushy. Great transaction and I love my car! Will stick with them for sure !
Paul Santi, thank you for everything. You made me feel comfortable made sure everything went smooth getting me in and out was the best and thank you for being a good sales specialist
Paul Santi, thank you for everything. You made me feel comfortable made sure everything went smooth getting me in and out was the best and thank you for being a good sales specialist
I'm so greatful to God for putting Chantel Crowder in my life to guide me to a phenomenal car dealership "City Chevrolet of Grayslake". My sales person Mr. Erick Monrroy guided me every step of the way with purchasing my vehicle. I told him everything I needed in a vehicle & he delivered above & beyond my asking. Not only did Mr. Erick help hear my wishes he introduced me to the sales manager who finished up my car buying blessing by super topping the financial part of my experience with a BIG RED after Christmas bow. ...
I want to thank you for all of the assistance given me in choosing my new 2025 Equinox !! Eddie Barraza was exceptional.... He spent time answering all my questions and taking me for several test rides. He went above and beyond helping me make my final decision. Dan, (manager), was also incredibly kind and helpful. Sean, (account manager), was also wonderful/ However, Eddie was the reason I choose City Chevrolet for my purchase. Thank you again !!! Karen McGinnis
I had an awesome sales specialist. Paul Santi, thank you for everything. You made me feel comfortable, and getting me in and out was the best. I appreciate you. Thank you again.
I have purchased many vehicles from different dealerships And this was by far the best place I have purchased from. I would highly recommend.
Erick really helped me out looking at numbers and choosing the right model of car for myself, made me feel very welcomed to do business at Chevy.
Michelle and Paul helped me get into a new car and we're patient and I couldn't be happier!
Paul was amazing. Extremely helpful and quick!
Erick was very helpful through the whole process. From our first questions about the size of the cargo area, through the test-drive and final purchase negotiations. He was personable, patient, and willing to answer all our questions.
Friendlyfast service great staff A+
City Chevy of Grayslake provides fantastic service and a no pressure environment to buy or service your vehicles. I’ve been going here for 15 years for service so it was no question that I would look at them first to purchase a new vehicle. Thank you.
Joe was very pleasant and so helpful. Had some questions and he answered all of them and even showed me some things about my car I didn't realize I had. Service to my car was attended to,washed and ready for me in a timely manner. Very positive appointment!
Joseph C the salesman was very helpful n excellent in his customer service. He helpd me with gettin my 1st car. Very helpful I will recommend him to friends and family.. Thanks Joseph..👊🏼👍
Michael was very helpful with my questions. Great job and I highly recommend this dealer.
Really helpful and made sure I walked out completely happy with my brand new car!
The best team. Erick is super helpful does such a great job with making you feel comfortable. He explains everything and answers all the questions. I would definitely recommend anyone who is looking to buy a car to come visit Erick.
Service was great Eric went above and beyond to help us with the features of our vehicle, thank you keep up the good work.
Friendly and respectful I’m very pleased with my purchase y definitely recommend this dealer.
I had the pleasure of working with Rafael in service. He was so professional in every way shape & form. The questions I had, he was able to answer them in full detail without any pauses. A gentlemen like him is a great asset to any team or organization. I would recommend him to anyone. And he definitely made me feel welcomed and like family.
Great service! Thanks Mike!
I purchased an Equinox EV from Mike Sprow at City Chevrolet. Him and his sales team made the process very smooth and easy. I worked with him, Michelle, and Enrique for a couple days to make sure that this was the vehicle I wanted. They helped me with all of my questions and did not pressure me into purchasing at all. Mike was very helpful throughout the entire process and seemed to know quite a bit about the Equinox EV that I was interested in. All in all I would recommend City Chevrolet to anyone looking to purchase
Had the truck i was looking for Very good service and a great deal! Highly recommend
Mike did a great job walking us through the car buying process and we got a great deal on an amazing Equinox!
Michelle, Mike, Dan and the entire staff was wonderful to work with. I look forward to our next purchase from City.
My experience at City Chevrolet was very positive. Knowledgeable and friendly staff. Every aspect of the transaction was smooth and pleasant.
I recently worked with Mike Sprow on the purchase of used Acura. I had a terrific experience. I called ahead stating that i wanted to look at the car. When i arrived, Mike met me at the door, the car was washed and ready. I asked every question imaginable and Mike was accommodating. I also found the negotiations to be respectful and not pressuring. They were excellent in listening to my point of view and ultimately met me where i need to be as far as price. The sales manager and finance manager were also fantastic. I definitely recommend Mike ...
Recently I bought 2024 Silverado- High Country. Everyone was professional, Mike, Nick and Sean were very helpful. After a glitch for wire transfer, and issue related local bank , was solved , everything went smoothly . I will buy again and recommend this dealership.
The sales rep Erik was very helpful and knowledgeable about the Chevy EV’s which helped me make my final decision. He has great customer service skills and very polite.
This was my first big adult purchase. I ended up getting a 2022 Chevy Trailblazer. Eddie was my sales man. He did a good job showing me the cars I was interested in and helping me with the whole process. I couldn’t be happier!
Eddie was great walking through every step of the deal. Second time purchasing from City Chevy and won't be the last
Friendly staff, Eddie was great and worked walk me through every step of the deal. Fair price and willing to work with you.
It was a quick and easy experience which was very nice. I like how my plates were immediately issued.
Traded in my car. Really loved that car. I hope the new one is as good
Great customer service and willing to compromise to make a deal that worked for both of us.
Tim was awesome! He showed me the car and talked with me about everything! I would definitely purchase a vehicle from here again! Thank you Sean for getting all the paperwork ready! I appreciate you both! Thanks again! I love my car!
We recently bought a pre owned Equinox and as a car buying experience it was exceptional. Our sales rep was Eddie and he was outstanding, he was a huge help and very patient. Thanks to everyone who helped.
We drove a long way to City Chevrolet but it was worth it. Jesse and the rest of the team at the dealership treated us very well. We especially appreciated that they didn't change the price that they quoted over the phone. The purchase of our new Equinox went smoothly.
Went in for service and they were fast. Was on time and they did a good job cleaning my car.
I came all the way down from three lakes. Before I came, I talked to manager Enrique, he was very helpful over the phone. In the store, Sales Consultant Eddie helped me. He had enough information of the car. Recommend the place!
I came all the way down from three lakes. Before I came, I talked to manager Enrique, he was very helpful over the phone. In the store, Sales Consultant Eddie helped me. He had enough information of the car. Recommend the place!
Was a great experience from start to finish. Eduardo even helped me reinstall my tonneau cover off of my old truck.
It was my first time buying an car and Erick M, made it so easy and stress free. He was very polite and attended to all my needs. I will continue with this dealer just because of him.
If I could give 100 stars... I would. Our salesman, Jesse, was incredible. We told him what we wanted and he provided. Never felt pressure to buy something we didn't want. He was very not car salesman like. Got the right truck at the right price without the normal headache. Will only go here and work with Jesse for all future purchases.