Customer Testimonials
Mike was very helpful and personable! If you go, ask for him personally!!
George was extremely helpful and very knowledgeable. He gave a fair price and honest man.
Great deals Jorge Terronez great dealer
The team was very respectful and professional! Janelle was very helpful and got the job done. I plan on coming back for buying myself a car. My fiance lives his car so much! Keep on being so motivational and vocally clear! And she knew her stuff.
(Translated by Google) Excellent service, very pleasant and helpful. (Original) Exelente trato muy agradables y serviciales
They really made me feel great about the car I was buying. Phil went to bat for me to get me to the price I needed.
Danny and the team were awesome. Authentic, no tricks and personable!
I forgot the salesman, but I was lied to about my trade in and when I stated that they'd send my car to auction and I wanted more for my trade in. I was told, "we have a wholesaler that buys the trade ins from us at a flat fee of 1k" ran the vin on my trade in 2 weeks later and sure enough was sold at an auction. salesman was also coked out like crazy
Mike S in sales was great and easy to work with. Overall happy with my experience.
Working with Daniel was a pleasure he made the new car buying experience quick and easy
Very good men he helped me very much from the beginning he greeted me with a big smile and gave me a great deal compared to all the other dealerships i went to. Kept the conversations flowing which made everything comfortable. Highly recommend danny
Arturo was awesome to deal with. 5 star service and super helpful. He worked hard to make sure we were getting the best deal and worked with our budget. Also Aaron the sales manager was awesome as well.
Arturo was amazing
Purchased a Chevy Trax, I had a wonderful experience at the City of Grayslake dealership! The salesman Arturo was extremely helpful, professional, and welcoming throughout the entire process. He made sure all my questions were answered, took the time to explain everything, and made the experience smooth. I truly appreciate his patience, honesty, and customer service. I highly recommend this dealership to anyone looking for a great car buying experience.
Jorge is an absolute asset to this dealership. Professional friendly and knows his stuff. Goat! James the finance manager knows his stuff! Two Goats
My wife's battery died as she was about to go shopping and before she pulled out of the garage. I was able to charge it enough to get the car running. City worked us in and had the battery replaced by 6 pm before the service bay closed. The service writer was great. We were able to use our GM points to pay for the new battery.
(Translated by Google) Arturo Maguellali provided excellent service and attention, especially since he is bilingual. He speaks Spanish and provides excellent service to the Hispanic community, explaining any questions with complete clarity. (Original) Excelente servicio y atención de Arturo Maguellali sobre todo por ser bilingüe excelente atención la comunidad hispana habla español y explica con total claridad cualquier duda
(Translated by Google) Excellent service and special attention from Arturo Maguellali, simply an amazing experience. 100% recommend. (Original) Excelente servicio y especial atención de Arturo Maguellali simplemente amazing experience 100% recommend
Danny made the entire process incredibly smooth and stress-free! He was very knowledgeable, informative, and attentive to exactly what I was looking for. He understood my needs right away and made the whole experience seamless. Best of all, he was able to get me into my new vehicle in just a few hours. I highly recommend Danny if you're looking for an easy and hassle-free car-buying experience!
This is my 2nd purchase at this location and once again we were greeted and taken care of with 0 hiccups. The team here are warming and very insightful.
I am extremely satisfied with the world class customer service and hospitality extended to me from Scala Chevy. Mr. James. (The Finance Guy) worked tirelessly with me in getting this mission accomplished. Now I am the proud owner of a 2026 Chevy Silverado High Country......Oh did I mention world class customer service?????? They sent a driver to pick me up almost 90 miles away to bring me to my baby Sylvia! (That's the name I gave her) : )
I worked with Frank and had a great experience!
I had a wonderful experience working with Frank Quijada ! Thanks to him im leaving in a New 2026 car!! I recommend visiting Raymond Chevy in Antioch and see Frank
Had a great experience with Mike S!
Worst experience of my life dealing with them from start to finish, in all their departments, for 2 years. If you're a female, disabled, or first time buyer proceed with EXTREME caution. If you want a Chevy, go to Libertyville.
Danny was a great help, I think he’ll have a successful career! The actual car buying experience as a whole could have been a tad faster but we will take it. Would recommend.
Great, personal, and easy to talk to
(Translated by Google) Arturo provided excellent service and answered all our questions! (Original) Excelente atención y trato de Arturo, resolvió y aclaró todas nuestras dudas!
Arturo Maguellal helped me out today and provided exceptional customer service!
Jessica and Mike were an absolute delight. Cordial and very helpful, responsive to all my questions and concerns without applying any pressure to say yes or completely the deal. A thoroughly enjoyable experience.
Danny was amazing! He was not pushy at all which is what I look for in a salesman. We drove 100 miles for the truck and his manager was not aware that the truck would need some service work before purchase. Because of this Danny personally drove the vehicle to my house the following week. It was a great experience! Highly recommend.
Everyone was very professional from the moment you walk in, we were greeted right away offered coffee or water. The process was pretty straightforward and easy for my dad, our sales rep Danny was very knowledgeable on the vehicle and knew how to keep a conversation flowing which made everything enjoyable and less awkward compared to other dealerships we’ve been to lol. Highly recommend! #Drivewithdanny
I had a great experience with City Chevrolet of Grayslake! The team was friendly, professional, and welcoming. They provided excellent customer service, were very helpful, and made the entire experience pleasant and stress-free. I truly appreciate their time, honesty, and professionalism. Highly recommended! ⭐⭐⭐⭐⭐
Friendly, cordial nice place. Arturo was very easy to deal with low pressure, very knowledgeable and got the answers we needed and wore tall boots to put up with all my shit and sealed the deal.
Very friendly and knowledgeable dealers. Easy to work with personable. Prices were right on.
Arturo was Very friendly, helpful with any questions
Mike was very helpful and answered all of my questions. If looking for a car ask for Mike.
They were very easy to work with from the time I first contacted them until completing the purchase. They answered all my questions before I went in for a test drive and took the time to explain all the details on the car while I was there. Danny, the salesman I worked, with was very knowledgeable and helpful. I would definitely recommend Danny and City Chevrolet to anyone in the market for a car.
Mike in sales was great to work with. Answered all questions. Thank you for everyone’s efforts!
Great service
Arturo the best product specialist
Well worth a visit, Mike in sales and Aaron in finance did a excellent job on giving me a vehicle without any problems. I recommend if your looking for a new vehicle please consider Chevy City (Scala) in Grayslake Illinois. A new vehicle and a new deal.
Quality experience. Jorge is the man through and through. The vehicle is amazing and so was his understanding of all my needs!
Great great experience at City Chevy Grayslake. Javier was our salesman and he is stand up guy as well as rest of the team at City Chevy (apologize but have short memory for names) Long story short got 21 Tahoe with some issues and City Chevy Grayslake was ONLY dealer from 8 different ones (including some in WI and IN) that was legitimately honest and went extra mile for customer instead of making quick buck. On top of that got great price for 25 Tahoe Premier with bumper to bumper warranty. When Ill be trading in few years City Chevy of Grayslake will ... Read More Google - Oct 28, 2026
Great customer service! Arturo was very helpful and great to deal with.
Fantastic help at city Chevrolet! Great experience. Couldn’t have asked for more. Would highly recommend
Danny was a great sales rep, he answered all of our questions thoroughly and was overall very helpful
it was a very nice interior everyone was very polite immediately greeted and offered refreshments
Jorge,the sales guy , was very helpful in negotiations for the suv . The finance department was friendly and great to work with as well. I’ll consider Grayslake Chevy for my next purchase! ~
Very excellent customer service. Thanks Arturo
VERY CONSIDERATE AND EXPLAINED EVERYTHING WONDERFUL THANKS Arturo
Would give no stars if i could. Was in talks with jessica ray the sales manager about trading my car in for a truck they had. I gave her details on my vehicle and asked if they would pay it off so i can get this truck and her words were “absolutely, you on your way?” So i proceeded to move onto next steps like filling out a credit app and everything and then after a hard hit on my credit she tells me they cant pay off my loan. Ive bought many cars and just going on this interaction ... Read More Google - Oct 24, 2026
Helpful and was determined to help with a good deal. I would go to him again.
I was looking for a replacement truck and visited multiple dealerships. Jorge was knowledgeable and the necessary time to go over City Chevrolets fleet and options. I never felt any pressure and came back a second time and bought my new 2026 Silverado.
All good. We went in to buy a car and left very happy with our purchase!
I was very skeptical about purchasing a new car, but it was very much overdue for me. After being bamboozled and getting stuck with a hunk of junk from a previous dealer (Gurnee VW), I was highly apprehensive about setting foot in any dealer since then.
My experience here at City Chevy has given me new hope in dealerships. From the start, friendly faces welcomed us in (Erick). No pressure, just patience and answers to all the questions I had. Test drives were smooth sailing with no awkward sales shark trying to sell me on the car just yet. We ... Read More Google - Oct 22, 2026
Had a very nice experience purchasing my 2026 Honda crv. Mike Sprow was great to work with. Will definitely be coming back for future purchases
Daniel did a great job. He was always prompt on giving me updates and information. I would highly suggest buying from him and the dealer.
Jorge T was the best. He let me take my time and no pressure was added. Great salesman, if you’re coming in I suggest asking specifically for him.
Jorge T. was our sales rep and got us a fair deal on new 2027:Traverse. The manager came over to introduce himself Dan Brasil and help to close the deal. Nice experience without usual haggles.
My salesman was Jorge. And he was great. I'm giving this dealership 5 stars because of Jorge and the staff.
Daniel is professional and efficient. We are very pleased with his help in getting my son into a car
Danny was awesome and very efficient with the whole process. Best customer service I have received, really made my first time financing easy and smooth.
Cool and helpful. Cool and helpful. Cool and helpful. Cool and helpful. Cool and helpful
They were very helpful with our needs. Plus they were helping us out with the car decision
Arturo Maguellal and Victor took the time to help out since I came from so far away! The whole process was seemless!
Arturo was very helpful and gave us a good deal.
They really helped us alot on getting the vehicle we wanted plus they made us feel comfortable too!!
Very positive experience! Friendly faces and environment helped ease the nerves of making our purchase!
Mike did a great job getting our deal done! Best customer service and a great team start to finish!
Salesman is Arturo, It was nice quick and easy
Mike took care of me and got me into a car i love! Thanks city Chevrolet!
This dealer was good for our car purchase. They clearly walked through the fees and worked with us to get the deal and rate we wanted.
Arturo was very fair and helpful. Explained our options for buying a used vehicle and worked with us to make the purchase for our budget.
Very fair with the prices and don't try to sell adds on to the client
Our experience leasing an EV from City Chevrolet went smoothly during the actual sale, but our problems began about a month later when we received letters from GM regarding outstanding balances on our lease return. Both the sales rep and the finance manager assured us we wouldn't owe anything for damage on the old vehicle, yet a $2,000 bill from GM showed up anyway.
Multiple calls to our sales rep resulted in absolutely nothing. We received lots of promises that he would "call back," but he never did. Sadly, City Chevrolet reinforces the age-old stereotype of car salespeople ... Read More Google - Oct 7, 2026
Danny was really nice and patient. I didn't feel rushed or pressured and he took good care of me and my mom.
Excellent experience. No pressure sales. Answered all questions. Allowed time to go home and sleep on my intentions. I asked that I not be called while I’m trying to decide and my wish was granted. Another dealer I told the same is still blowing up my phone despite me saying I was no longer interested.
Working with Danny was great!!! Knows a lot about the vehicles we checked out. Thank you
Had a great experience working with Jorge! He made it a quick and simple process and we were very happy with the customer service.
Danny was an excellent salesman. Worked with me on getting the deal done. Very thorough. Great personality. I Would recommend everyone to go see Danny at City Chevrolet in Grayslake.
Danny has been very helpful answering questions and getting us the best deal. Good Job!
We loved our sales representative. He was very personable, knowledgeable. And helpful. The dealership was extremely clean.
The dealership is friendly. Everybody’s very helpful. We loved being able to take two cars out for a test ride. Dan was fantastic and worked very hard for us. The management of this dealership rocks also. And thank you to the loan department for working hard for the best interest rate. These guys rock.
Danny and Aaron were extremely professional to work with. I flew in from out of state to make the purchase on my used Sierra 2500 and had exceptional service and care. They went above and beyond to make my experience worth the flight. I will look at City Chevrolet in Grayslake for any future vehicles again.
Danny was exceptional to work with. From visiting on the phone he was extremely professional and very honest during the car-buying experience. I flew in from out of state and he picked me up from the airport. Everybody I interacted with at City Chevrolet in Grayslake was fun and professional. My next vehicle I will look here first. #DriveWithDanny
Got me accepted very friendly staff got to me right away didn’t have to wait that long
Bought my first car with city Chevrolet of grayslake. All staff were amazing. Had a wonderful experience
Danny was great to work with, very easy to talk to and not overly pushy!
Jorge Terronez is awesome! Fast, smooth transaction with everything I wanted with a very personable salesperson
Justin is an exceptional salesman. Highly knowledgeable and very kind. Above excellent rating. Highly recommended to all buyers. Thank you, Guen ⭐️⭐️⭐️⭐️⭐️
We came in off of an ad we found online, and they were very accommodating and helpful.
Honestly one of the easiest car-buying experiences I've had. Victor Mares and the team walked me through everything on my new Traxno pressure, just straight answers and good service.
Worked with Justin Milem and he made our experience flawless. Highly recommend him!! He helped us get my husband’s car. I’ll definitely be back for when I want a new car. Love City Chevrolet!
Justin milem was very great and got us the best deal. Will always come back here whenever we need another car.
Thanks Justin!! Very knowledgeable and friendly, glad I drove the 3 hours! Went home happy in my new ride