Customer Testimonials

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Facebook Oct 21, 2021

The staff at Cadillac of Naperville were so very helpful and nice. They made my purchase so much fun!! Scott, my salesman, went the extra mile in caring for the vehicle & us down to the last minute. I would highly recommend Cadillac of Naperville when purchasing a vehicle! Thank you all for a lovely experience.

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Facebook Oct 14, 2021

Great service Everyone is very kind and willing to help

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Facebook Oct 6, 2021

Joe, Was great guy helped me all the way kept me informed on everything

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Facebook Oct 1, 2021

Always a pleasure to work with great people They know how to take care of their customers

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Facebook Sep 26, 2021

An absolutely fantastic sales team. Like every shopper, I came in with certain criteria for the dealership to meet (both in trade & sales price). Both my expectations were met and I’m a happy Cadillac owner. Kudos to Hunter… you were not pushy, no attempts to up sell me and when we were a little off on trade/price, you made the deal work. What a great purchase experience!

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Google Sep 25, 2021

Got my truck here 0 down get it serviced here-runs great!

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Google Sep 13, 2021

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Facebook Sep 13, 2021

Great organization and service, highly recommend Cadillac Naperville

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Facebook Aug 30, 2021

Hands down best quality service in the Chicagoland area. The service department is top of the line. Chris and Jose really know there stuff. We'll done !!!

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Facebook Aug 24, 2021

I have used this dealership for servicing several of my Cadillac vehicles I owned during the past two decades. I highly recommend their facility. Thomas has been very helpful throughout the years. Since recently I have dealt with Jose the service adviser who is really good too

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Facebook Jul 18, 2021

They are friendly, knowledgeable and helpful. Everyone from Sales to Service go out of their way to make your visit to the dealership (for whatever reason) a pleasant experience. I’ve had my car in for service and if I wait for it, there is coffee, treats, tv; and I can always wander about looking at all the fantastic cars they offer (new and used). If I need to leave my car; they provide a new, gorgeous, safe and clean vehicle to use until mine is ready. Chris is wonderful and Jose is fantastic! I actually look forward to my ...

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Facebook Jun 19, 2021

Fast and courteous. Service was excellent

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Facebook May 26, 2021

Great service & phenomenal service team!

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Facebook May 15, 2021

I leased an XT4 almost 2 years ago and made the decision to convert the lease to a purchase. The staff made it possible to complete this transaction flawlessly and drive my newly owned vehicle home yesterday.

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Facebook May 13, 2021

Service is top notch with a very friendly & helpful staff. Very happy & feel confident in the service. Thanks!

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Google May 11, 2021

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Google Feb 24, 2021

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Google Jun 19, 2020

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DealerRater May 26, 2020

I had a very nice experience with Shauna today. She addressed my concerns and scheduled service for me very quickly . She is Very Professional, kind, and knowledgeable.. Raven

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Google May 13, 2020

I purchased a used 2017 Chevrolet Cruze from the vibrant saleswoman named Jewel. She answered all my questions and accommodated my needs to help me find the perfect car. They gave me a fat sum for my trade in, a 2011 Toyota Camry, and they got me below the month payment I was expecting. The most easy, memorable experience I’ll ever have at a dealership. Definitely recommend seeing Jewel to start you off in your car buying process. She’ll take good care of you ;).

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DealerRater Nov 8, 2019

Great experience. Our salesman Alex worked hard for us to get the deal we wanted. Everyone we dealt with was friendly & helpful. Would use this dealership again.

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DealerRater Apr 26, 2019

All in all, very good experience. I, like most people usually dread the dealer experience, but the staff at Flag Chevy changed my opinion. Very friendly and easy to work with.

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DealerRater Apr 22, 2019

Went to Flag Chevrolet to look into buying or leasing a new Cruze. Sales consultant Brett Ashmus helped us buy the exact car we were looking for! Brett will be our new go to guy for any car purchases in future Since his customer service and care was top notch service. AAA +++

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DealerRater Oct 27, 2018

The service personnel were very helpful. They explained everything, kept me updated on what they were going to do, and completed the work in short order!

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DealerRater Dec 19, 2017

SAM Zayed was excellent and went above and beyond to help me ,,, he’s a great salesman ???????????? I would highly recommend him to everyone! Excellent ??

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DealerRater Dec 8, 2017

Great service, affordable, and professional. I would highly recommend purchasing a new vehicle from Brett Ashmus and Rock Chevrolet in Grayslake, IL. I love my new 2014 Volkswagen Passat

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DealerRater Dec 7, 2017

Great customer service. Brett and Jajuan assisted me with my car. At first the car I wanted was set for me but the gentlemen brought out another and I fell in love with it. I recommend Rock Chevrolet in Grayslake for anyone looking to purchase a vehicle. The vehicle was brand new, washed and prepared. The dealership also filled the tank before I left!

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DealerRater Dec 4, 2017

Thank you to Chad muholland and Bret. For the great service. And attention to detail. They did a great job walking us through the process of buying a new car.

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DealerRater Nov 26, 2017

Thanks to Sales Person Sam Zayed for understanding my situation and listening to my needs. Thanks to the manager who reminding the Banks that I was a Veteran that served my country and deserved the best possible deal and finally thanks for the raffle and the 32 inch TV that I win in the Raffle... Happy Holidays...

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DealerRater Nov 25, 2017

Came and grabbed exactly what I wanted. Shoutout to Brett and Nate. Definitely will throw your name around when asked about a vehicle. Happy holidays

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DealerRater Nov 7, 2017

On my 2009 Malibu had to take off the bumper to change the bulb in the headlight, HOW DUMB. GM should have to pay for the labor

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DealerRater Jul 6, 2017

I went to Rock because I have bought other cars with the previous owner?Even though staff has changed I got to work with Sam a great understanding salesperson.....thank you for bring courteous and respectful while being friendly and helpful....thanks Sam

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DealerRater May 27, 2016

Rock Chevrolet was by far the best car buying experience I've had. I bought a new 2016 Chevy Sonic LS with a manual transmission. This was a difficult model to locate but the salesman I worked with, John Pondell, worked overtime to find the car for me. The sales manager, Edward, worked with me to find a price that was EXTREMELY affordable for my budget. They did not try to put me into something more expensive, they did not offer extra options more than once, and at no point was I being swindled. The employees at Rock Chevrolet treated me ...

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DealerRater Jan 10, 2016

joey t was very helpful and polite.i was treated very well.i will buy my next truck from the rock.keep up the good work u nice folks at the rock are doing

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DealerRater Oct 23, 2015

Both Ed and Mike were amazing. They helped me to get a great car during a difficult personal time. I would recommend this team to everyone I know. These gentlemen went above and beyond for me and I am forever greatful!

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DealerRater Aug 8, 2015

Great service provided by Andrew Rios in helping me get the best deal on the second Cruze I've bought from this Chevy dealership location.

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DealerRater Jun 5, 2015

Thanks for all the great work. The Service was very fast and friendly. Dan Nierman and his Staff are knowledgable. Thanks for all the great work.

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DealerRater May 18, 2015

Michelle mancano the best she help me a lot !!! Nice lady and very profesional !!! I recommend this dealer to anyone I'm very happy and bless to have her thank you !!!!!!! Michelle mancano........

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DealerRater May 16, 2015

I have had the pleasure of dealing with Rock Chevrolet (formerly Rockenbach) for several years both buying and having my vehicles serviced. I would like to personally commend Peter Styrcula, Dan Nierman and Mark Hagen for providing consistently outstanding service in all areas! I trust taking my vehicles to them knowing that they care...and they show it!!! Keep up the outstanidng work gentlemen!

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DealerRater Apr 29, 2015

I would highly recommend Rock for service. They have courtesy cars while they work on your car. Very friendly people and called when the vehicle was done being worked on.

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DealerRater Apr 23, 2015

I had a great experience purchasing a new Camaro from Rock. They were organized, friendly, and helpful. Tim and Adan did a great job helping me with my purchase.

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DealerRater Apr 12, 2015

Completely satisfied with my new Camero purchase - great first-name basis service on a super deal - Ed actually made it fun! Wish I could buy a car from him and the Rock team every day!

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DealerRater Mar 26, 2015

Recently bought another new vehicle at Rock. Worked with Jay Phillips. Jay was excellent. Knowing the problems I had incurred that last time I bought a vehicle at Rock Chevy Jay went out of his way to make sure my experience this time around was nothing less than superb. I can honestly say that out of all the dealings I have had with this dealership Jay Phillips has certainly been the "Best". If you are looking to purchase to vehicle from Rock Chevy in Grayslake, IL, ask for Jay Phillips.

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DealerRater Mar 19, 2015

Recently went to Rock Chevrolet to purchase the vehicle in needed. The experience with the Ed the sales guy was superb. I went in knowing what I wanted and he walked me through the process. Gave me what I was look for in my trade in. Took me for a test drive. Best time at a auto dealer ever. Thank you very much Rock.

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DealerRater Mar 17, 2015

I highly recommend Rock Chevrolet. They helped me get a car loan to rebuild my credit and Andrew was very polite and took care of all my needs. I will deal with him in the future. Thanks Rock Chevrolet

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DealerRater Jan 30, 2015

Mark Hagen, the service director and Dan Nierman were a pleasure to work with. They were both Friendly and knowledgable. They earned our business in the future.

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DealerRater Dec 14, 2014

David Gonzalez he was a good helper and he got me a good deal with the car a i needed. i will recommend him in the future to friends and family. i wil leave 100% satisfied thank you for your good service.

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DealerRater Nov 25, 2014

I had an excellent experience. He was very pleasant, helpful, patient, and explained everything clearly. He managed to get the paperwork done as smoothly and quickly as possible. Because I received all the necessary documents right away, I did not have to be concerned about going to the DMV or contacting my insurance company directly. . The result was that I drove home with all the necessary documents and felt very comfortable being behind the wheel for the first time in my new car. He also helped me with some minor details after I got home and had some additional questions ...

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DealerRater Nov 3, 2014

I am going to go back and buy my next car at the Rock after my great experience! The price that was negotiated was unbeatable. Our salesman, Chris G. went out of his ways to get us a great deal and have us walk out of there happy with the right car to fit what we were looking for. The experience with the rest of the staff, from insurance to finance was incredibly friendly. Comfortable experience all around.

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DealerRater Nov 3, 2014

I recommend driving by all other car dealerships and going directly to Rock Chevrolet in Grays Lake, IL. They really went to bat for me when it came to getting me in the car I wanted. I was able to get a great price on my trade to buy a new 2014 Equinox. I also received an awesome interest rate through the financing of my new car.

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DealerRater May 8, 2014

I am super nervous when it comes to getting service done on my car because I literally know nothing about cars. But if I need anything done, I am not at all hesitant to go to the Rock Chevrolet in Grayslake. Actually it's funny because I needed an oil change and although one of my friends offered to do it for free, I knew I wouldn't trust anyone else other than the Rock. And I am so glad I go there because they're all super friendly, fast, know what they're doing and all around amazing. I ...

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DealerRater Apr 3, 2014

Pete in service has taken care of our auto needs for many years. He is a total professional and a soft spoken gentleman. We are senior citizens. We have called him on vacation when we were on the other side of the country. He received our questions as if we were standing in the dealership with him. He gave us the exact advice and instruction that we needed for our car. We learned some time ago that when you buy a car here, you become part of the Rock Dealership family. Many of our friends are having the same fine ...

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DealerRater Mar 26, 2014

Pete was very helpful,service was great.the problem was fixed and I have not had any problems since I brought my truck to rock chevrolet.

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