Customer Testimonials
They really are a great team. They are professionals at what they do and don't hesitate to help us with our questions or car problems. , good Job!👍
Alec was absolutely amazing! It had been a while since I bought a car and he made the process easy, pressure free, and was able to provide me with the deal I wanted. I highly recommend giving him your business the next time you are in the market for a new ride!
Alec was absolutely amazing! It had been a while since I bought a car and he made the process easy, pressure free, and was able to provide me with the deal I wanted. I highly recommend giving him your business the next time you are in the market for a new ride!
Alec was great to work with! The team was willing to work within my budget and was very friendly!
Alec was very kind and helpful. The team was willing to work within my budget and get a payment that worked for me. Excellent customer service from Alec!
I inquired about a new vehicle that had a great posted discount online on a Sunday afternoon. The general sales manager, Victor M., was absolutely a pleasure to work with. He responded promptly to my requests and we worked a deal. He even honored an online price upon my request. When we arrived at the dealer, we were helped by Jeremy R. He was responsive to helping us through documents and showing us the vehicle. It was a great experience working with the gentlemen at City Chevrolet.
Jeremy and Victor were the best- great and quick service. Very happy with the service
Jesse Brei was super helpful and we will be back for our next car
Amazing service. Walked out that day with my truck and could not be happier. 100%.
Special shout out to Jessie and James for the wonderful help with my new vehicle made simple and easy Thanks
This was my first time buying a car, and the workers at City Chevy were so welcoming. Jeremy made the experience wonderful! He was so nice and made the process feel so easy!
Best experience I’ve ever had buying a car. Jason was amazing! We will definitely be back.
Paul Santi and Aaron Rosenthal (hopefully I spelled that right), are wonderful people. I previously worked with them earlier this year on a Traverse for my husband and truly enjoyed that experience. They answered all my questions and made the process so easy. They took care of everything for me. I felt like they were family.
Today I came back because of them to purchase a new truck. Once more they were there to help me with my needs. They got me what I wanted as well as the color I wanted. I have never had anyone in all my ... Read More Google - Jun 20, 2026
Outstanding experience from start to finish. I will be recommending City Chevrolet to my friends and family!
Ask for Paul.
Ask for Paul! He will find you the unicorn!
Great experience. Highly recommend Austin
Everyone was great in helping me find the right vehicle for me and then the best deal on that vehicle.
Alec was outstanding from start to finish! He understood and took care of all my needs. Will be a returning customer!
The people are very nice, I was able to secure a good deal on vehicles for my business.
⭐⭐⭐⭐⭐
If you’re looking for a car dealership in Grayslake that truly puts customers first, I highly recommend City Chevrolet of Grayslake. From the moment I walked into the showroom, the entire team was professional, knowledgeable, and completely pressure-free. The sales staff took the time to answer all of my questions, explain my options, and help me find the right vehicle without any of the high-pressure tactics you often find at other dealerships. Whether you’re shopping for a new Chevrolet, a used car, truck, or SUV, City Chevy makes the car-buying experience easy, transparent, and enjoyable.
What really sets ... Read More Google - Jun 2, 2026
Went it to the dealership with the normal reservations that one has when new car shopping. I had the pleasure to have Alec offer to help me, he was wonderful to work with without the pushiness of what you expect from car salesmen. I found an online price and they honored it with no issue, a small debate over addons, but in the end the deal went as listed. I would have no issue with recommending City Chevrolet for someone looking for a new car or truck.
Here's a shorter version: Had a great experience purchasing my new vehicle from City Chevrolet. Jesse Brei was professional, knowledgeable, and made the entire process easy and stress-free. He answered all my questions and never made me feel pressured. I highly recommend Jesse and the team at City Chevrolet if you're looking for a great car-buying experience!
Everyone was so helpful and a very clean and organized dealership. I’ll definitely be back
I liked the dealership and I’ll come back in the future to purchase a car
Jesse was a great help in getting my Colorado traded in for a Silverado. The overall experience was easy and smooth.
I had the pleasure of working with Jorge and his team…. They met all my needs and wants and was able to get me the numbers I was looking for and in to my dream truck… thank you guys for all you’re help! Great work guys!!!
City is a great dealership, I have worked with Jesse a few times now and each time has been a great experience!
Erick was a very helpful agent. Even with our kids present he showed patience with us while we handled our kids and paper work with him.
Arturo Maguellal was amazing, patient, and helped us find exactly what we needed and wanted. I truly appreciate his kindness and patience throughout the entire process. Sometimes it’s not about the money we spend — it’s about the respect, attention, and care we receive when buying something so important for ourselves or our loved ones. The process is long and that sucks but overall good so far. Thank you again for making this such a great experience! - l expect “no issues with the car we purchased”.
#AustinPowered He was great and took care of us. Great job Austin.
Paul was awesome! We came in not expecting too much, but was greeted by Victor, Sales Manager, who was amazing! Next up was Paul, who was super patient, no pressure, just calm, and showed us what we wanted. Lastly the James, Financial Director, who closed us out with grace! Thank you for a job well done!
I see I wrote an previous review from my other account 2 years ago, coming back to write another 5-star review.
I was able to purchase a new vehicle from salesperson Trey back in Dec. 2025 and worked with service manager Mike (i think that was his name)
Since then I been a customer of this dealership, but today I wanted to highlight the great service from Roger who has been assisting me with all of my maintenance requests.
He is communicative and very respectful, pleasant to speak with and very helpful.
So thank you Roger and team for always showing great ... Read More Google - May 9, 2026
Overall Great Experience!! Won’t be disappointed Ask for Jorge, makes the whole process a breeze.
Alec C was outstanding - made it a fun and frictionless experience!
Jesse and Victor worked with me to get a great deal on a chevy colorado. One of the most pleasant experiences ive had at a dealership! Thank you guys so much.
Jorge helped us find our dream car. Patient, understanding and kind. City Chevrolet of Grayslake is lucky to have him. The entire atmosphere was welcoming, clean and surprisingly fun. Manager Alfonso even gave us a lovely pair of sunglasses. Will return when ready for the next!!
Worked with Jorge he was a real great salesman. Worked with us through every step of the process. Would return.
Knowledgeable and friendly. Dealership is motivated to make the sales process easy.
Jorge was excellent to work with
Outstanding sales team! Highly recommend! James and Jeremy are awesome to work with in sales and finance! Thank you City Chevrolet!
Jorge did a great job working with me to get me a great price on a new truck
Earlier this month I purchased a used 2023 Tahoe at City Chevrolet. Paul Santi helped me through the whole process and made it so easy. Great experience!
Worked with Paul Santi and had a great no pressure experience!
Alec provided an excellent buying experience.
Our salesperson Alec provided great service.
#AustinPowered
Alec was great! I love my new traverse RS!
I really didn't want to buy a truck but I couldn't pass up this deal. I never really liked the whole dealer experience or even trying to buy a new car but Austin was truly amazing. He made the process very easy and seamless. The finance team also helped make the process smooth. Make sure you talk to Austin. You won't regret it. #Austinpowered
Austin and Victor were great. I flew from Ohio to look at a truck and they were very accommodating even picking me up from the airport. I noticed a couple issues with the truck and they fixed it immediately and we closed the deal. Couldn't recommend them enough!
Jorge was great! He spent the WHOLE day showing us cars and answering questions
Alec was amazing. He took the time to understand my needs, answered every question thoroughly, and never made me feel pressured or rushed.
Jesse was awesome to work with! He made it easy to purchase!
Jesse and Victor were a great help and went above and beyond.
Got the deal done! Happy with my purchase 🙂
Great service! Alexc C. spent time to find us all the amenities we wanted , color and style of truck and took us on several test drives. Thank you for putting us in a beatiful 2026 Chevy RST 1500 !!
Jesse was great helping me get a new car! Love it! 🚗💕
#AustinPowered Austin was very friendly and knowledgeable on the 2026 equinox we bought! Well definitely be coming back to purchase again when the time comes.
#AustinPowered Austin was my salesman today and he was amazing! Super nice, answered every question we had, was super personable.. 10/10 recommend!! Ask for Austin next time you come 🙂
Jorge was amazing to work with! He went above and beyond, was friendly, honest, and very professional. He made the whole process smooth from start to finish and really helped make everything easy. I truly appreciate his help—highly recommend!
We had a great car buying experience. Everyone we worked with was professional and kind. Communication was great and lots of the process was able to be done via the phone prior to us coming in.
Great service
Since the moment we walked in, Arturo welcomed us among others greeting us at the door. Arturo was able to help me find what I was looking for and was very informative with the packages available. They gave me a deal I could not pass and was helped all the way through. I drove away with a new vehicle thanks to these guys! Have been recommending and will continue to. Will be coming back down the road as well when it's time for a new vehicle. Thank you all!
We ended up needing a new truck after an accident, which wasn’t something we were planning. Since we tow a trailer, we had to be pretty specific about what we were looking for.
We found a Silverado 1500 online and came in to see it. Arturo was our sales guy and was easy to work with, communicative, and patient while we figured things out. He answered our questions and was happy to show us the truck more than once.
Arturo and Vic helped us get to a price that felt reasonable, and everything was clear along the way. James in ... Read More Google - Apr 14, 2026
Jesse is absolutely amazing. Everything was spot on. I would come back here again
I found a new Silverado 1500 I liked on their website and reached out to test drive it. They responded right away and set up a time, communication was fast and easy. When I got there, Arturo was waiting and showed me right to the truck. He walked me through it and we went on a test drive. When I was ready to buy I returned to the dealer and Arturo had already addressed my minor concerns. Arturo and Vic worked with me to get to a price I was comfortable with. They were up front with their pricing, fees, and ... Read More Google - Apr 14, 2026
Just want to thank Paul Santi for his great service. Paul definitely deserves a great recognition for his sales work. I live 4 hours away and he close my deal within a few hours and made the process look pretty easy. Left the dealership with a black widow knowing I could contact him for any additional information or questions regarding the black widow I purchased. His service was a 10 out of 10. Thanks Paul
From the moment we met Austin, he impressed us. He patiently walked us through every feature, ensuring we understood its functionality and answering all our questions thoroughly. His professional demeanor and no-pressure approach made the entire car buying experience enjoyable. We highly recommend Austin to anyone looking for a knowledgeable and attentive salesman.
I just purchased a new Traverse using Jesse and Paul. Very good experience, definitely would recommend.
Thank you very much Jesse Brei for helping us buy a car. I recommend everyone to contact him, he will advise and help with financing. We were very satisfied with the service. Good luck with the sale.
Great job. Thank you Jesse Brei
Jeremy was easy to work with and made everything super simple. Highly recommend.
Jeremy was excellent to work with!
(Translated by Google) Excellent and friendly service; he's a good seller, and we're satisfied with his help. (Original) Muy buen servicio amable es buen vendedor estamos satisfechos con su ayuda
(Translated by Google) Very happy with Jorge's service. A very attentive and polite guy. 💯 I would recommend this seller!! 👌👌 (Original) Muy contenta con la atención de Jorge. Un chavo muy atento y educado. 💯 recomendaría a este vendedor!! 👌👌
Alec was very understanding and very respectful. Had a good experience 👏🏼
Alec was great, will be recommending city Chevy to friends and family!
Alec was amazing to work with, made the experience frictionless 👍
I had an absolutely amazing experience working with Paul Santi at City Chevy! From start to finish, Paul was professional, patient, and genuinely cared about helping me find the right vehicle for my needs. He made the entire process smooth and stress-free, explaining everything clearly and never making me feel pressured.
What truly stood out was how kind and accommodating he was with my 3-year-old son. Car shopping with a toddler can be challenging, but Paul went above and beyond to keep him comfortable and occupied, which meant so much to me. That level of thoughtfulness is rare and deeply ... Read More Google - Apr 6, 2026
Alec was extremely helpful throughout the process would recommend him highly.
Great first time car buying experience. Quick with paper work and financing, was in and out in under 3 hours.
I found a better deal, more bang for my buck here at City Chevrolet of Grayslake. The purchase was a great and smooth experience thanks to Jesse Brei and Victor in the sales department. Good people here and will come back for another vehicle.
Last week I went in to purchase a vehicle & had a really good experience with them loved it .
Great experience at City Scala of Grayslake! Really a pleasure working with both Jorge and Alfonso! Highly Recommend!
I had a good time with the works there and they made me feel like home when I was buying my truck there 10/10 !
Great experience. Paul S was extremely helpful and professional. Will be back.
Arturo the salesperson was very helpful, professional and did an amazing job. Very happy with his service. Definitely recommend him! Thanks Arturo M!
Paul Santi was very helpful, kind and knowledgeable throughout the entire process!
(Translated by Google) Jorge Terronez. A very good and very friendly salesman. He served us well even though he wasn't feeling well. (Original) Jorge terronez Muy buen vendedor muy amable nos atendio bien aunque no se sentia muy bien de salud
Paul was great. Love the car! Will buy all cars from them
Paul Santi was extremely helpful in our car buying experience. It was my first time buying a new vehicle and everything has gone smoothly. We really appreciate everything Paul did for us! We're really happy with our new Traverse 🙂
Highly recommend you go see Austin! Can’t say enough good things about such a helpful young man.
Austin did a great job getting me a deal that worked for my budget
Paul Santi was very helpful when. Looking for a vehicle for my cousin
It was a great experience nice group men, Austin Jaskowaik was great 👍