Customer Testimonials

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Google Dec 8, 2022

Always fantastic service.

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DealerRater Dec 7, 2022

Erick was so much help, he made sure all our needs were met and that we left happy. Thank you so much erick!

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DealerRater Dec 7, 2022

From the initial phone call looking around for a new truck to signing on the dotted line was an excellent experience at City Chevy. No B.S, no tricks, no gimmicks. I recieved an outstanding price right upfront. From the sales team to the financing dept. I couldn't be more happy with the purchase of a new 2023 2500HD. This is now my 2nd vehicle and will continue to do business with City Chevy of Grayslake.

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DealerRater Dec 6, 2022

I enjoyed the slow ambiance of the store and how it wasn't shoving things onto me.

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Google Dec 6, 2022

Great place to shop for cars. Fair prices and great service. John helped me buy my car and he did a great job. He was nice and very friendly. Highly recommend asking for John when you go there.

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Google Dec 3, 2022

Erick was really awesome. Made the experience very comfortable

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DealerRater Dec 3, 2022

Erick was awesome and made the experience a good one. They made it very easy with no stress.

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Google Dec 2, 2022

Great service for me and my family.

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Google Dec 1, 2022

Great service and treated me great! Alex and Tyler are very good people! Go see them if you want to get a nice vehicle at the best price and at the best rate!

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Cars Dec 1, 2022

Bought a malibu little over two weeks ago and Tyler made it a stress free purchase! Looking for a decent vehicle and got a great buy.. Thanks guys!

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Google Dec 1, 2022

Outstanding experience! We’re delighted with our 2022 Suburban and impressed with the knowledge and “no-pressure” support of our salesman, Tyler D. In the current car shopping environment, it was a relief to work with people that listened and understood our needs.

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Cars Dec 1, 2022

EASY TO WORK WITH NO PRESSSURE HELPED WITH REBATES AND OTHER DISCOUNTS FAST PROCESS AND ALL IN ALL A VERY POSITIVE EXPERIENCE UNLIKE MANY OTHER DEALERS

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Google Dec 1, 2022

Tyler and the sales team were pleasant and easy to deal with - the sales process was not pressure-driven and they offered a competitive trade to make the deal.

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DealerRater Nov 30, 2022

I bought a brand new Equinox from City Chevrolet. John was a great salesman. He answered all of my questions and made the process super easy start to finish. It was a pleasure purchasing a car from City.

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Google Nov 30, 2022

Service was very good and helpful while I was making my first car purchase

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DealerRater Nov 30, 2022

Chris Clement: Thank you for making my visit a great experience. buying a new vehicle can be very stressful. Chris made me feel at ease. Chris was very helpful and made you feel like you were part of the family. #remirocks

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DealerRater Nov 30, 2022

The service was very nice. Made me feel comfortable with getting my first car paid for!

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Google Nov 30, 2022

This was a great dealership to work with! Got us what we wanted and in our price range. No back and forth! Tyler Doyle was our sales guy and was awesome! He took the time to explain all the features and help program all the goodies! We highly recommend asking for Tyler!

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Google Nov 29, 2022

It was quick & easy. As my first experience buying a car, they made it easy ♥️

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Google Nov 26, 2022

Great job by Tim and all of the staff

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DealerRater Nov 26, 2022

City Chevrolet was the best car buying experience! By far the best people I've ever had to deal with for buying a car. Friendly and not pushy. And for the market we are currently in when it comes to car buying they are one of the few who are honest about prices. Erick was very helpful and knowledgeable will Definitely be back to him for my next car.

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DealerRater Nov 19, 2022

Erick listened to what we wanted and was a pleasure to work with. I would definitely work with him again.

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Google Nov 19, 2022

I just bought a 2020 Chevy Sonic, and this is the first car I’ve ever owned. I had never been to a dealership and had no clue what to expect. I was so happy I got to work with Jesse. He was so kind and professional! He answered any question I asked, and if he didn’t know the answer, he was honest with me and looked it up right away. Buying a new car comes with a lot of anxiety, especially when it’s your first time, but I didn’t feel pressured or rushed, and I feel that ...

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DealerRater Nov 19, 2022

I just bought a 2020 Chevy Sonic, and this is the first car I’ve ever owned. I had never been to a dealership and had no clue what to expect. I was so happy to work with Jesse. He was so kind and professional! He answered any question I asked, and if he didn’t know the answer, he was honest with me and looked it up right away. Buying a new car comes with a lot of anxiety, especially when it’s your first time, but I didn’t feel pressured or rushed, and I feel that I made ...

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Google Nov 19, 2022

Everyone was very helpful and got me into a great car at a great price. Thank you all!

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Google Nov 15, 2022

No haggling, kept their word for a quick easy transaction!

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Google Nov 14, 2022

Very kind staff.

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Google Nov 12, 2022

Great service and new team.

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Google Nov 12, 2022

Eddie was very helpful in the buying process and was very accommodating to my needs and wants in a car. Sean was great as well, he handled the financial side of the vehicle purchase and made sure all the numbers were right!

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Google Nov 8, 2022

Chris was great!!!! We love the car he helped us with. He answered any questions we had, very professional, and very kid friendly. I 100000% recommend! 🤗 thank you Chris for helping me with this awesome car we bought today!!!

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Google Nov 6, 2022

I had a wonderful experience here. Everyone was really friendly. Erick was the salesman who helped me out. I honestly did not think I would leave the dealership with a brand new car but Erick did the impossible to get me a car with a great deal. If you go to this dealership ask for Erick Monrroy .One of the best !

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DealerRater Nov 5, 2022

I went in thinking I would not be able to get a car but luckily Erick was able to get me a new car and a great deal!! Ask for Erick when going to Chevy in Grayslake. One for the best!

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DealerRater Nov 4, 2022

We had a great experience at City Chevy and thoroughly enjoyed working with Erick! We were pretty specific in what we were looking for and Erick helped us to feel good about our choice. He made sure the car we picked suited our needs and answered all of the questions we had plus shared tons of additional information about the car's features. He has incredible knowledge about so many cars and that really helped in making our decision. We would definitely return to City Chevrolet and would absolutely work with Erick again.

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DealerRater Nov 1, 2022

Erick was awesome, knowledgeable and helpful. He made trading in my car, and buying a new one easy!

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Google Nov 1, 2022

My wife and I bought a 2022 Silverado! We are be on happy with our purchase. Thank Erick Monrroy for always been available for any questions we had. I highly recommend Erick to anyone that is looking to buy a car/truck he is very patient and a honest guy.

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DealerRater Oct 31, 2022

Phenomenal service. Would highly recommend. I appreciate the honesty and the ability to work out a deal that satisfies everyone.

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Google Oct 31, 2022

I bought a car from here a few days ago and so far I’m loving it. Jesse was my sales rep. He was very kind and patient. I had an awesome experience.

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DealerRater Oct 31, 2022

My experience here was awesome. Jesse was my sales rep and he was extremely patient and kind. He did everything he could to get me into my new ride, and I am loving it so far. I would definitely recommend this location to others. They are very professional there!

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Google Oct 30, 2022

I have been looking for a second car for MONTHS and have such a horrible experience at every dealership. Today I worked with Sean and had the BEST experience I have ever had at a dealership. I told him what I wanted and my Max price and walked out w the perfect car at a comfortable payment/interest rate. I will be a repeat customer for sure. I would highly recommend them to anyone looking for a car. All car buying experiences should go like mine today. Thank you for everything Sean I really appreciate you and all that u ...

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DealerRater Oct 29, 2022

Friendly service and quick process. Would recommend to friends and family looking in the future

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DealerRater Oct 27, 2022

My wife and I came in looking for a newer truck with a plow. John was very helpful and knowledgeable. Instead of paying out of pocket we were able to buy a Silverado Trail Boss and add the new plow into the deal. Him and Alex made the whole process quick and easy! This is the 2nd vehicle purchased from them!

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DealerRater Oct 26, 2022

Jesse was a pleasure to work with. He stayed in constant communication with me until the vehicle was delivered.

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DealerRater Oct 24, 2022

We feel very good with all the information and the help in the negotiation, we are very satisfied, are the best

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DealerRater Oct 21, 2022

Very professional, treated us like family, transparent ,welcoming communication ,answering questions, descriptive ,honest and available to discuss any concerns via phone calls or text. Definitely a place to send family and friends who are interested in purchasing a Chevrolet of all sorts. Character throughout the establishment.

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DealerRater Oct 21, 2022

The people there are very friendly and especially The salesman Jesse B. Who help us get are car.

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Google Oct 21, 2022

I highly recommend City Chevy of Grayslake. I bought a new Traverse on Monday and Jesse and Sean made the whole experience quick and easy. I asked them for a couple of cars in the price range I was looking in that were on the lot. I decided on one of those and really appreciated the fact that they never even tried to upsell me. They went out of their way to close the deal with no pressure at all. I appreciate that and will return when I’m car shopping again.

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Google Oct 19, 2022

Had a Wonderful Experience. Staff was Great! Jessie my salesman was friendly and Fun!!

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Google Oct 18, 2022

Jesse Bonilla, my salesman, was great! He was enthisiastc, efficient and great fun to work with. The whole experience was fabulous.

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DealerRater Oct 18, 2022

Jesse and all of the others I worked with were great. I love my new car and am very glad I chose City Chevrolet of Grays Lake.

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DealerRater Oct 18, 2022

I would like the say that Eric was great to work with ! The whole staff was excellent. Car shopping done right !

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DealerRater Oct 18, 2022

From start to finish my car buying experience at City Chevy of Grayslake was outstanding. I told Jesse and Sean what I was looking for and they found a car for me in the price range we discussed. They never tried to get me to buy a car with other options and of course a higher sticker price . They listened to what I said I was looking for and found the car I drove home in tonight. I would highly recommend them. No pressure. Professional all the way.

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Google Oct 17, 2022

Mr. Bonilla, our salesperson was very good. He made the experience very pleasurable. He listened to the contextualization of our purchase. Within this context, he completed his job thoroughly and with professionalism. The finance staff (Jerry) was also very professional and did not even attempt to exert subtle pressure regarding purchasing options and add-ons. Additionally, you did not add on a premium to your prices, unlike some other Chevy dealerships in Lake County. Your dealership honored the educator’s discount, which was appreciated. All and all a very good experience. Dr. Bruce L. & George L.

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DealerRater Oct 15, 2022

Mr. Bonilla was a pleasure to work with regarding the purchase of the Chevy Spark. We needed an entry-level vehicle as we currently have a vehicle that is inoperable from a theft attempt and awaiting parts. Mr. Bonilla understood the circumstances and worked with us to complete the transaction with ease. Mr. Bonilla was professional and respectful, all while maintaining a sense of appropriate humor and joy. I'd strongly recommend Mr. Bonilla as a salesperson. Then on to the finance department. I normally dread my interactions with this department at dealerships. Jerry was the person we interacted with at ...

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Google Oct 14, 2022

Had friendly service and overall good experience especially with the salesman Jesse Bonilla.

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DealerRater Oct 14, 2022

Had a great experience with friendly service and had a great salesman to work with Jesse Bonilla.

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Google Oct 13, 2022

Very knowledgeable, friendly, and helpful. Thank you Erik and Shawn.

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Google Oct 11, 2022

Very knowledgeable

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Google Oct 11, 2022

John at City Chevy is the guy to see. He took great care of me with a great deal. Excellent service and quick transaction time. Thanx John.

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DealerRater Oct 10, 2022

I LIKE HOW Erick answer all my questions. I came out dealersship with a truck that I really like.

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Google Oct 9, 2022

From the first contact with City Chevrolet of Graylake, IL to today I have received nothing but outstanding customer service and compassion! Alex was my first contact and was extremely helpful in securing my vehicle which was in transit. When my vehicle arrived I received a call immediately. When I arrived to test drive and purchase, again the customer service was exemplifying! John was my main contact and showed compassion and care, Eddie then completed the process of test drive, paperwork all the way through completion. Eddie then blessed me with additional time to educate me on a 2023 vehicle (My ...

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Google Oct 9, 2022

Had a great experience yet again with Enrique Garibay buying my second truck at City Chevy. The staff is very profesional. I had great conversations and a great time. I left very happy and cant wait to do it again in a few years!

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Google Oct 8, 2022

Very friendly. Laid back. Gave me a great deal. Chris and Sean were very professional, helpful and listened. Great job! Thanks again!

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DealerRater Oct 8, 2022

The salesman was very honest and outstanding with all of us . Great person to go back and get a new car in the future. Would recommend this place to my friends and family.

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Google Oct 8, 2022

Erick Thanks for helping me get my new SUV u r the best 🙂

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DealerRater Oct 6, 2022

Great experience with John Landa. He was very helpful with a great personality. He worked with us and management to come to an agreement. John was never pushy even when it took several days to close the deal. I would recommend my family and friends to first see John for their next purchase..

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Google Oct 5, 2022

Amazing service. Chris was a true gentleman, very knowledgeable and was able to work with me on my budget he got me the best deal. The process went smoothly, I traded in my old car for a new SUV and loving it so far! 👍

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DealerRater Oct 4, 2022

John was my salesman. Super nice, no pressure, knows his stuff, pleasure to work with!

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DealerRater Oct 4, 2022

The staff at City Cheverlot Grayslake were friendly and knowledgeable. The dealership environment was clean and comfortable. The whole process from test drive to walking out the door with my new vehicle was smooth and quick.

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DealerRater Oct 4, 2022

John was great. Greeted me upon entrance and made my process of buying a car extremely smooth and stress free.

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Google Oct 2, 2022

People are so friendly. The service is excellent.

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Google Oct 2, 2022

Jesse was great! He is attentive, helpful, and able to answer all your questions. Will provide a positive car buying experience prioritizing your needs. Recommend.

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DealerRater Oct 1, 2022

Jesse is helpful and attentive to ensuring a positive car buying experience. He was able to answer all questions throughout the process. Recommend for your next purchase.

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DealerRater Sep 30, 2022

Enough employees on the sales floor, Vehicle Very clean when first looked at, Financing options okay for the times

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DealerRater Sep 27, 2022

Erik did a good job. Knowledge and friendly. Helpful and personable, and I would work with him again.

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Google Sep 23, 2022

Great experience buying from city Chevrolet in Grays lake il Tyler over there was awesome to work with and very Professional

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Cars Sep 22, 2022

This was the first time I actually enjoyed buying a car. From start to finish excellent customer service. Overall very friendly helpful people. I will definitely recommend to anyone looking for a vehicle.

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DealerRater Sep 21, 2022

Great service and professionalism. He answered all my questions and explained everything about the documents for the leasing.

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Google Sep 19, 2022

Staff was very courteous and helpful. Time spent was minimal while waiting for Service to be completed.

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Google Sep 18, 2022

My spouse and I had a great experience at City Chevrolet of Grayslake! We bought our first, brand new family vehicle with the help of our sales expert, Eddie. He made the transaction simple and smooth. We highly recommend City Chevrolet!

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Google Sep 16, 2022

Excellent service at City Grayslake Chevy. John and Enrique were amazing. Made the process so smooth and stress free. Highly recommend coming and purchasing a Chevy from them. Make sure to ask for Johnathan!

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Google Sep 15, 2022

Eddie was a big help. He had helped us picked out the perfect car with all the features we need to welcome our babygirl.

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DealerRater Sep 12, 2022

Jesse was great to work with. Answered all my questions and worked for me until we got the deal I wanted.

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Google Sep 10, 2022

I was extremely well taken care of by Mr. Tyler Doyle. He was mindful of my time and my budget as well. Explained everything thoroughly so I knew exactly what I was getting. He was extremely knowledgeable and helpful. I am beyond happy with the outcome and for the amazing-professional customer service. 100% would recommend Mr. Tyler Doyle if you want to have the absolute best experience.

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Google Sep 10, 2022

Jesse was great and very kind and helpful. I would recommend working with him again.

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Google Sep 6, 2022

I had a great experience at City of Chevrolet. It was my first time getting a car at a dealership and they made it super easy. They were very informative and patient with me. Overall, a great experience and would definitely recommend.

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DealerRater Sep 6, 2022

Very responsive to our questions. Very professional and willing to work within our schedule! Thanks!

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Google Sep 3, 2022

(Translated by Google) Thanks to Alex for all the help he gave us, he did everything he could to solve our problems. (Original) Gracias a Alex por toda la ayuda que nos brindó, hizo todo lo que pudo por resolver nuestros problemas.

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DealerRater Sep 3, 2022

Love the quality service we received at City Chevrolet. Jesse was friendly and presented all the car features and helped us set everything up. We are grateful. And will definitely be recommending City Chevrolet to family and friends ☺️Thank you CC

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Google Sep 3, 2022

It's always been really important to me to have a car detailed and ready to drive when I pick it up for delivery. City Chevrolet delivered and I couldn't be happier with their professionalism. I also enjoyed their electronic systems that allowed me to work with several different employees to complete my transaction - not wait for ONE sales person to call me back.

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DealerRater Sep 1, 2022

Very helpful and informative. They were also very cooperative and patient with me and my needs. This was my first time there and I I felt very comfortable.

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DealerRater Aug 30, 2022

Good service, nice people, reasonable prices, I'm happy with my new truck I highly recommend this dealer 👌

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Google Aug 30, 2022

It was a random experience for me, I was off work that day.. stopped in to look around, met Tyler he was great, personable it was realy just conversation at first and asked he asked what I was looking for told me a few options he had.. he knew what he was doing with not over doing it.. Good job Tyler.. Thanks

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DealerRater Aug 27, 2022

We set up the appt to test drive the Traverse. We received a call and the next day we were able to test it out. The car was beautiful and Jesse was so helpful.

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DealerRater Aug 26, 2022

Jewel was knowledgeable about the car she was selling to us. She was also very helpful in what type of car that would best fit the needs of my son.

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Google Aug 26, 2022

Had the pleasure of working with Jesse on the purchase of a new vehicle, very professional and just a great person.

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DealerRater Aug 26, 2022

Had the pleasure of working with Jesse on the purchase of a new vehicle. Very professional and just a great person.

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DealerRater Aug 20, 2022

Jesse was great to work with. I would recommend him to my friends to discuss their vehicle needs.

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Google Aug 19, 2022

We had a wonderful experience with John! We have been looking for a truck for some time now and have had no luck finding one for a reasonable price/monthly payments. I found the truck in carfax and called my husband right away. He called John, had the truck held, and the following morning we drive an hour to Illinois to take a look. John had it running, parked I front of the dealership, and came out to greet us. We had my stepdad who is disabled and in a wheelchair, with us. John was helpful, funny, social, and an ...

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Google Aug 19, 2022

They made the whole experience quick and easy. Appreciate all the help and great customer service from Jewel and Jesse.

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DealerRater Aug 19, 2022

They made the whole experience quick and easy. Appreciate all the help and great customer service from Jewel and Jesse.

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