Mike was great!! We ran into several issues (due to me not being prepared) and Mike handled everything with a calm, professional demeanor. I came here with intentions of looking, not buying, but the deal was such that Mike changed my mind.
City Chevrolet of Grayslake is the best. The entire end to end process was seamless. David & Eddie were friendly, knowledgeable and professional. Highly recommend! You won’t be disappointed!
Completely recommend this location & Johnny!! He was amazing, he explained everything so well. I was so nervous coming in but he made the process so much smoother by clarifying many of my doubts!!! We went to test drive the car and he went above and beyond on explaining the new features. He was patient, understanding & very informative.
Eddie was very helpful the moment I walked into the dealership, guided me through the process and answered all my questions. Very nice guy.
Looking for new Malibu for my father to replace his 2008 car. I shopped around at local dealers including the one our family purchased 5 cars from over the years. I stopped into City for the first time and was greeted by Mike Sprow. Discussed with him what our needs are in a new car. He is the best! Very knowledgeable and took time to show me cars and options. Not at all pushy sales here. Great guidance and taking time to answer every question. This was first time we considered lease vs. Purchase. Mike worked with me to help us decide ...
It was such a pleasure car shopping at Chevy! John was amazing and very helpful.As a first time buyer,I was fairly nervous because I did not want to get scammed. John made it a great experience with lots of laughter as well. Sean also was amazing and helpful. Such a pleasure to shop at Chevy!! Thank you guys so much.
I was very impressed with John Landa ,when I first came in I told John that I didn't need to talk to a manager I just wanted to to see the truck I eventually purchased. It was nice to have someone actually listen to me. That's why I came back. Also while he was taking care of another customer he was also helping me when he could.
Eddie was absolutely amazing to work with and did a fantastic job informing me about my purchase and made the buying process extremely easy.
I really loved his costume service’s, I recommend people to get their car from city Chevrolet my experience was a great experience. 10/10
Eddie was fantastic to deal with. He was chill but also very knowledgeable. We would definitely recommend both Eddie and the dealership as a whole- everyone was friendly and helpful.
Best group of salespeople I have ever delt w ith. No BS just straight forward information on great cars. Ray Gandurski, Tommy, and Noel were great to work with. If you see a car you like you better buy it now or it will be gone when you go back.
Great service. Cleared up all my doubts Erik explained everything in a real good manner
Jesse, Pat and Sean were great to work with. They made it a very easy experience. Will definitely buy my next vehicle from them. Thanks Guys
Staff was nice and pleasant. I would have liked the online prices to be more transparent.
Came in to get a car, first time in 15 years. Jesse Bonilla was so patient, explaining everything. Would 100% buy from him again!
My thanks to Mike Sprow for making this deal happen, couple of twist and turns, but we got there, all because of him!
I have great experience with purchasing my new car dealing with sales manager (Rami)and sales person (John) it was really respectful and right to the point, so definitely in future I would look forward to getting more cars from them!!!
Honesty and integrity are the best way to build customer loyalty. This leadership in this dealership makes it clear that they understand that.
Mike was a very knowable about the car and was really patient and with me while I decided what I wanted to do.
Dealership was able to send someone to pick me up and staff was very nice and helped me with what I needed
Great customer service! They took care of us right away. Our vehicle broke down and they got us into a new vehicle with trade in.
Great work by Eddie Barraza! Thank you for everything! Great job! Great customer service Thank you!
Jesse is very personable and kind. As soon as I arrived he approached me to help me. I would recommend Jesse to anyone looking to purchase a vehicle. Keep up the good work!
Eddie was great! Very helpful, understandable and he’s great at communicating! Definitely shopping with him again! He doesn’t make you feel pressured , makes sure we’re comfortable and is very respectful! 10/10 service!
The whole staff was very kind and helpful for my first car buying experience. Very easy to communicate with and will help you get the perfect car match.
I enjoyed my buying experience with Mike Sprow! Very accommodating and not pushy. Thank you!
The dealership worked with me to purchase my new Chevy Trax 2024. Jesse was extremely informative and helpful with all information regarding company warranties and how financing works with Chevy. Very professional and not pushy.
Everyone is friendly and helpful. The dealership is very clean. There is a good selection of vehicles.
Thanks to Jesse I was able to purchase my 1st car from a dealership! He made my experience worth it! He gave me the best advice and explained everything about the car to me as well! He made me feel confident about my purchase!! He had a positive attitude the whole time! Thank you Jesse Bonilla
John is very knowledgeable on trucks and vehicles and their options. Nice guy as well.
We don't like shopping for cars because, to be honest, the experience is usually miserable! We were extremely fortunate to be able to work with John and City on our recent purchase. There was none of the usual pressure you often get and none of the typical back and forth. The deal was very straightforward and the experience was actually great! The GM even came over to check on us and make sure we didn't have any questions. We can't say enough about John and the was he does business. Professional, helpful, honest and personable. Thank you ...
Eddie was great. Took a very long time to get to the final numbers for the deal
Jon Blake is the best car salesman I’ve ever worked with. Ibe purchased about a dozen cars from dealerships over the years. Jon has stood out above them all, no games, just honesty, and fair numbers. I will continue to purchase vehicles from Jon because of who he is and how I am treated. Im on my 3rd cadillac from Jon and he will forever have my business
Got my second car with Eddie and he was very helpful and treated my family always with a smile.
Mark H. was my helper when I visited Cadillac of Naperville looking for cars. He was helpful, genuine, and informative, which I always look for and rarely find in dealerships. I recommend finding him if you visit to browse for cars, he will really help you out! Best browsing experience I’ve had in a very long time.
I had such a good experience car shopping at this dealership. I hate car shopping and I am always skeptical of salesmen but Mark H changed my view on them. He made it enjoyable and was very personable.
I had a very pleasant car shopping experience with Mark H. He took his time and answered every and any question I had! I would recommend Mark to any and everyone!
Mike was the best salesman I've ever had! Very low pressure and great guys!
Really helpful. Friendly I would recommend him to friends and family members answers every question you have.
Michael and the City Chevrolet team were amazing. The whole experience was simple and not pressured! I would highly recommend City Chevrolet of Grayslake for anyone looking for a new or used car!
My wife went there and dealt with mike he was very helpful and calm with her.
Everything went very fast and they were very interested. That's why I recommend it to everyone. Special thanks to Eddie for his interest. He explained very well every question we asked.
Went to look at a vehicle and was please with working with Erick. He got to meet our terms and was very helpful on getting into a vehicle.
Eric was so helpful and explained everything with details. I know I can always trust city Chevrolet.
Great Price, excellent communication and no funny business. Will purchase from dealer again. Thanks John
I've dealt with a few dealerships in the past, but Eddie was absolutely top teir. When I wasn't able to get my vehicle the day I needed it, he was courteous enough to take me to work and then pick me up the following day. A respectful individual with great personality. Thank you Eddie!
I had such a positive experience at City Chevrolet of Grayslake! John was very knowledgeable and answered all of my questions so I could make an informed decision on the purchase of my Chevrolet Blazer.
I would highly recommend this dealership and would recommend asking for Erick Monrroy as soon as you walk in! He was very helpful in this process. He listened to all of our concerns and tried his very best to provide us all the options possible that would best work for us. Definitely left the dealership satisfied and no questions unanswered! Best customer service!
Great experience at city Chevy gave me good trade for my truck Eric was great to work with Thanks!
Amazing work, very helpful ! Highly recommend! Ask for Erick when you stop in! Very happy
John, Dan, Pat and Sean were great, everything was stemless from start to finish! Definitely recommend John L !!
Erick really helped a lot, he was friendly and he explain everything so well!1
Friendly staff who kept me up to date with the process. They brokered a deal with me / my company on a company car. City Chevy was prompt in providing applicable information to my employer so we close the deal.
Jesse was easy to work with and upfront. Very responsive and patient. All staff was friendly through the whole process.
They were friendly and not too pushy. Also got me a good deal on the car I wanted
Eddie was very helpful, Knowledgeable ,He was not pushy at all.Very friendly to work with.I would definitely send people back to him.He helped me get a car what my budget was able to afford.I will refer him .
Had a great exsperince at this dealership . No games and very friendly and nice staff
Very pleasant and knowledgeable. Will shop there again. Great dealership with great people. Glad I found this dealer.
Very professional and patient. He was willing to answer any and all questions we had. He showed us various models until we found the perfect one. Customer service was amazing! Kudos to the sales team! Very pleased with our purchase!
I love it Awesome team you have. I Would come in again for another car later in the future
Jesse was the nice friendly gentleman who helped me purchase my new vehicle ! David the manager was very polite and helpful with following up my appointment and making sure I came in to check my vehicle out. At first I was hesitant with coming into any car dealership , however Jesse and David were the best! You guys rock I will definitely be coming back again thank you !
Erick was an amazing sale associated. He was very helpful he understood exactly what we wanted and recommended us something better that was in our price range.
Our buying experience with Tim was great! We had an idea on what we wanted and had a budget. He was able to fit it perfect and we were able to drive it same day. Many perks included in the buy. He was very friendly and outgoing.
Very nice, calm, and not pushy. Was able to discuss different details on the car.
Good place to purchase a new vehicle. Great friendly people and willing to help you out.
Great people to work with, coming from out of state car was better than expected!! They were very accommodating
After having a bad experience in a diffrent dealer. My husband and I were so glad we decided to go to City. Eric was great. He welcomed us with a friendly smile and was so professional and helpful the whole time we were there. He helped us fine a car that fit our budget. Glad we decided to go with City Chevy.
I went into the dealership with no idea of what type of car I needed. Erick was super friendly and helped me pick out a reliable car. Sean explained everything to my understanding and clarified all my concerns. Everyone that helped during my purchase really made me feel comfortable and prepared to make the big decision. Thank you !
John was very helpful in getting my vehicle and setting it up, answering questions I had, and still have more.
One of the best experiences I’ve ever had buying a vehicle. Quick with no hassle. Would highly recommend.
Friendly people who are eager to please and make you feel appreciated. The showroom is beautiful, even the bathroom is top notch. Perfect in every way.
very helpful walking me through the entire process, super friendly staff and great customer service
John was great to work with, answered all my questions. Would work with City again
Erick was awesome, He made me feel comfortable and satisfied with the decision that I made. I'm crying in the inside with happiness. Thank you again Erick. I have a New Home.
The whole experience was great. Working with the salesman was excellent from the beginning to the end.
Hi I spent my night last night with this guy and he not only helped me with what I came in for originally but ended up helping my family and myself out by leaving with 2 beautiful cars. He is the one you want to speak with when I walk thru those doors. Not only is he there for you and Any of your needs / wants, he ACTUALLY cares. 10/10 would recommend him to any and everybody. Thank you for all your help Chris. You da man!
John was easy to work with and did a thorough delivery of my new 2023 Corvette convertible
From the start I felt no pressure. There was a specific auto I wanted to look at I drove it and John talked with me and went over pricing and the manager and he came up with numbers. I went home to think about my options and called the next am. Spoke with the manager and came in later that day and purchased the car. Very pleased with the way the process went.
Eric did a great job, but I wish their processing time would have been quicker.
Jesse helped get us setup in our new car, which we have fallen in love with!
John and the dealership were very good and answering questions that other dealerships couldn’t answer. Good experience throughout the process.
John was knowledgeable, courtestous, and friendly. He took his time to explain things to us. The financing process was smooth and quick. We love our car and the color.
Great car buying experience.John was very helpful and knowledgeable about the car we was buying and many other cars to come.
Eddie was kind, friendly, and laughed along with us. He got us in and out quickly while never making us feel rushed. We had a plan and Eddie didn’t try to push us in any other direction. Thanks to him, my mother is back on the road and in style.
Great customer service highly recommended. Helped me buy my first car. Ready to buy another car from them again.
Staff is very friendly & welcoming! Great service, I would definitely recommend to others. Good experience.
I really like the place and they are so nice and help out a lot .
Purchasing a car is such a stressful process that puts lots of pressure on you. However, with Erick, he made sure to listen to our needs and really focus on us. He advised us the right vehicle and we are in love with it. Not only did he help us with all of our questions, but he made thus such an easy process. He cares about you, and your decision. Way to go Erick, and thank you for all your help!
Erick was absolutely kind and very professional with us. I will definitely come back for our next vehicle.
Pat & Eddie we're very helpful . Was a painless experience with buying a new car.
Just purchased an XT 5 from John P. Very pleasant experience. He went well beyond as a salesman to make us happy. All staff was polite and courteous. Would highly recommend dealing with them with your car purchases
Very good experience, most details were completed via emails or text. Delivery process was very quick and easy. Very happy with this dealer overall.
Impressed with professionalism, knowledge, friendliness and customer service from start to finish. I highly recommend car shopping at City Chevrolet!
They were very patient with me and was very accommodating to my request and needs
Mike was great from start to finish. I would recommend him and City Chevy to anyone!
Mike was great from start to finish. I highly recommend him and City Chevy of Grayslake!
They were friendly and cooperative.it was a pleasant experience.and didn't take all day.
Mike was a wonderful salesman and helped me with all of my concerns and questions before purchasing. Great place!!
Out standing experience and great customer care. I am very satisfied with everything that was done.
Great service and an incredibly smooth process especially since we were out of state purchasers.