Customer Testimonials
I had such a positive experience at City Chevrolet of Grayslake! John was very knowledgeable and answered all of my questions so I could make an informed decision on the purchase of my Chevrolet Blazer.
I would highly recommend this dealership and would recommend asking for Erick Monrroy as soon as you walk in! He was very helpful in this process. He listened to all of our concerns and tried his very best to provide us all the options possible that would best work for us. Definitely left the dealership satisfied and no questions unanswered! Best customer service!
Great experience at city Chevy gave me good trade for my truck Eric was great to work with Thanks!
Amazing work, very helpful ! Highly recommend! Ask for Erick when you stop in! Very happy
John, Dan, Pat and Sean were great, everything was stemless from start to finish! Definitely recommend John L !!
Erick really helped a lot, he was friendly and he explain everything so well!1
Friendly staff who kept me up to date with the process. They brokered a deal with me / my company on a company car. City Chevy was prompt in providing applicable information to my employer so we close the deal.
Jesse was easy to work with and upfront. Very responsive and patient. All staff was friendly through the whole process.
They were friendly and not too pushy. Also got me a good deal on the car I wanted
Eddie was very helpful, Knowledgeable ,He was not pushy at all.Very friendly to work with.I would definitely send people back to him.He helped me get a car what my budget was able to afford.I will refer him .
Had a great exsperince at this dealership . No games and very friendly and nice staff
Very pleasant and knowledgeable. Will shop there again. Great dealership with great people. Glad I found this dealer.
Very professional and patient. He was willing to answer any and all questions we had. He showed us various models until we found the perfect one. Customer service was amazing! Kudos to the sales team! Very pleased with our purchase!
I love it Awesome team you have. I Would come in again for another car later in the future
Jesse was the nice friendly gentleman who helped me purchase my new vehicle ! David the manager was very polite and helpful with following up my appointment and making sure I came in to check my vehicle out. At first I was hesitant with coming into any car dealership , however Jesse and David were the best! You guys rock I will definitely be coming back again thank you !
Erick was an amazing sale associated. He was very helpful he understood exactly what we wanted and recommended us something better that was in our price range.
Our buying experience with Tim was great! We had an idea on what we wanted and had a budget. He was able to fit it perfect and we were able to drive it same day. Many perks included in the buy. He was very friendly and outgoing.
Very nice, calm, and not pushy. Was able to discuss different details on the car.
Good place to purchase a new vehicle. Great friendly people and willing to help you out.
Great people to work with, coming from out of state car was better than expected!! They were very accommodating
After having a bad experience in a diffrent dealer. My husband and I were so glad we decided to go to City. Eric was great. He welcomed us with a friendly smile and was so professional and helpful the whole time we were there. He helped us fine a car that fit our budget. Glad we decided to go with City Chevy.
I went into the dealership with no idea of what type of car I needed. Erick was super friendly and helped me pick out a reliable car. Sean explained everything to my understanding and clarified all my concerns. Everyone that helped during my purchase really made me feel comfortable and prepared to make the big decision. Thank you !
John was very helpful in getting my vehicle and setting it up, answering questions I had, and still have more.
One of the best experiences I’ve ever had buying a vehicle. Quick with no hassle. Would highly recommend.
Friendly people who are eager to please and make you feel appreciated. The showroom is beautiful, even the bathroom is top notch. Perfect in every way.
very helpful walking me through the entire process, super friendly staff and great customer service
John was great to work with, answered all my questions. Would work with City again
Erick was awesome, He made me feel comfortable and satisfied with the decision that I made. I'm crying in the inside with happiness. Thank you again Erick. I have a New Home.
The whole experience was great. Working with the salesman was excellent from the beginning to the end.
Hi I spent my night last night with this guy and he not only helped me with what I came in for originally but ended up helping my family and myself out by leaving with 2 beautiful cars. He is the one you want to speak with when I walk thru those doors. Not only is he there for you and Any of your needs / wants, he ACTUALLY cares. 10/10 would recommend him to any and everybody. Thank you for all your help Chris. You da man!
John was easy to work with and did a thorough delivery of my new 2023 Corvette convertible
From the start I felt no pressure. There was a specific auto I wanted to look at I drove it and John talked with me and went over pricing and the manager and he came up with numbers. I went home to think about my options and called the next am. Spoke with the manager and came in later that day and purchased the car. Very pleased with the way the process went.
Eric did a great job, but I wish their processing time would have been quicker.
Jesse helped get us setup in our new car, which we have fallen in love with!
John and the dealership were very good and answering questions that other dealerships couldn’t answer. Good experience throughout the process.
John was knowledgeable, courtestous, and friendly. He took his time to explain things to us. The financing process was smooth and quick. We love our car and the color.
Great car buying experience.John was very helpful and knowledgeable about the car we was buying and many other cars to come.
Eddie was kind, friendly, and laughed along with us. He got us in and out quickly while never making us feel rushed. We had a plan and Eddie didn’t try to push us in any other direction. Thanks to him, my mother is back on the road and in style.
Great customer service highly recommended. Helped me buy my first car. Ready to buy another car from them again.
Staff is very friendly & welcoming! Great service, I would definitely recommend to others. Good experience.
I really like the place and they are so nice and help out a lot .
Purchasing a car is such a stressful process that puts lots of pressure on you. However, with Erick, he made sure to listen to our needs and really focus on us. He advised us the right vehicle and we are in love with it. Not only did he help us with all of our questions, but he made thus such an easy process. He cares about you, and your decision. Way to go Erick, and thank you for all your help!
Erick was absolutely kind and very professional with us. I will definitely come back for our next vehicle.
Pat & Eddie we're very helpful . Was a painless experience with buying a new car.
Just purchased an XT 5 from John P. Very pleasant experience. He went well beyond as a salesman to make us happy. All staff was polite and courteous. Would highly recommend dealing with them with your car purchases
Very good experience, most details were completed via emails or text. Delivery process was very quick and easy. Very happy with this dealer overall.
Impressed with professionalism, knowledge, friendliness and customer service from start to finish. I highly recommend car shopping at City Chevrolet!
They were very patient with me and was very accommodating to my request and needs
Mike was great from start to finish. I would recommend him and City Chevy to anyone!
Mike was great from start to finish. I highly recommend him and City Chevy of Grayslake!
They were friendly and cooperative.it was a pleasant experience.and didn't take all day.
Mike was a wonderful salesman and helped me with all of my concerns and questions before purchasing. Great place!!
Out standing experience and great customer care. I am very satisfied with everything that was done.
Great service and an incredibly smooth process especially since we were out of state purchasers.
Erick Monnroy was very helpful, great customer service experience, and got me a good deal at the time. Very satisfied with my experience!
No hassle sales. Eric was very nice and present to talk to. He explained everything to a tee.
I am very happy with my experience buying a car at City Chevy in Grayslake. Sales associate Mike Sprow was attentive, helpful, and thorough in the whole process. It was a pleasure to work with him. Sales manager Alex Landa was also easy to work with and very accommodating. There was no delays or wasted time. Lastly Jerry Korzeniewski in finance answered every question and got the job done quickly. Thank you to the City Chevy Team. I love my new car!!
The team at City Chevy Grayslake was a pleasure to work with in our car buying experience. Mike S and Enrique shows us high quality service and professionalism and knowledge throughout the process in person and after the purchase. My daughter loves the Tucson. Well done and thank you! Dennis and CJ Romero.
The people where great. Got in and out. Was able to get a brand New car
Painless transaction. Thank you for helping me find a new car. Appreciate the ease and quickness of the deal.
Friendly, excellent customer service, fair trade in value, great deal on a new Chevy truck!
Eddie was very helpful and answered all of my questions. He made my decision easy to purchase from City Chevrolet of Grayslake.
Very understanding workers ,helpful and very nice people easy to talk to glad to be a customer
Made buying a new car easy, was very knowledgeable about the vehicles they have and the features on them. Made sure we received all the rebates offered on our purchase. Definitely would refer to a friend.
The dealership had a very big selection of cars and a nice atmosphere. Jesse was great! Very informative and answered all our questions.
He was really great and kind he help me through the process it went very quickly
Awesome service! Not pushy. Customer friendly and knowledgeable. Jesse walked me thru the car features in a very user friendly way
I was Searching for a 2023 Chevy traverse high country, Black Cherry. I was then told Eddie located one in Michigan, I was interested. I set out for a drive to city Chevy in Gray's lake Everyone that I was introduced to were very Professional Caring knowledge Personal. Eddie Patrick and Sean. As of 12/22/2022 I John am now the Proud Owner Of a 2023 Black Cherry High Country Chevy Traverse. A.K.A. ( JBC Beauty ) Johns Black Cherry Beauty.
Is was a great and friendly place. Fair prices and nice cars/trucks. Would not go to any other dealership.
I really like the service the person made he was great help for sure Luke the service
Friendly, knowledgeable, laid back. Easy to talk to and not feel pressured. Greets you with a welcoming smile.
Excellent service. Very knowledgeable about the vehicles and services. The salesman needs a raise and a promotion.
I’m glad I decided to go to grays lake Chevrolet! Erick was very helpful and helped me get a really good deal on my new car! I highly recommend to choose grays lake Chevrolet when purchasing a new car! Don’t forget to ask for Erick
Great experience, no high pressure. Jesse was a pleasure to work with. I would recommend this dealership to family and friends.
Process was easy and straight forward process, this place has a great team to work with
Erick was so much help, he made sure all our needs were met and that we left happy. Thank you so much erick!
From the initial phone call looking around for a new truck to signing on the dotted line was an excellent experience at City Chevy. No B.S, no tricks, no gimmicks. I recieved an outstanding price right upfront. From the sales team to the financing dept. I couldn't be more happy with the purchase of a new 2023 2500HD. This is now my 2nd vehicle and will continue to do business with City Chevy of Grayslake.
I enjoyed the slow ambiance of the store and how it wasn't shoving things onto me.
Erick was awesome and made the experience a good one. They made it very easy with no stress.
I bought a brand new Equinox from City Chevrolet. John was a great salesman. He answered all of my questions and made the process super easy start to finish. It was a pleasure purchasing a car from City.
Chris Clement: Thank you for making my visit a great experience. buying a new vehicle can be very stressful. Chris made me feel at ease. Chris was very helpful and made you feel like you were part of the family. #remirocks
The service was very nice. Made me feel comfortable with getting my first car paid for!
City Chevrolet was the best car buying experience! By far the best people I've ever had to deal with for buying a car. Friendly and not pushy. And for the market we are currently in when it comes to car buying they are one of the few who are honest about prices. Erick was very helpful and knowledgeable will Definitely be back to him for my next car.
Erick listened to what we wanted and was a pleasure to work with. I would definitely work with him again.
I just bought a 2020 Chevy Sonic, and this is the first car I’ve ever owned. I had never been to a dealership and had no clue what to expect. I was so happy to work with Jesse. He was so kind and professional! He answered any question I asked, and if he didn’t know the answer, he was honest with me and looked it up right away. Buying a new car comes with a lot of anxiety, especially when it’s your first time, but I didn’t feel pressured or rushed, and I feel that I made ...
I went in thinking I would not be able to get a car but luckily Erick was able to get me a new car and a great deal!! Ask for Erick when going to Chevy in Grayslake. One for the best!
We had a great experience at City Chevy and thoroughly enjoyed working with Erick! We were pretty specific in what we were looking for and Erick helped us to feel good about our choice. He made sure the car we picked suited our needs and answered all of the questions we had plus shared tons of additional information about the car's features. He has incredible knowledge about so many cars and that really helped in making our decision. We would definitely return to City Chevrolet and would absolutely work with Erick again.
Erick was awesome, knowledgeable and helpful. He made trading in my car, and buying a new one easy!
Phenomenal service. Would highly recommend. I appreciate the honesty and the ability to work out a deal that satisfies everyone.
My experience here was awesome. Jesse was my sales rep and he was extremely patient and kind. He did everything he could to get me into my new ride, and I am loving it so far. I would definitely recommend this location to others. They are very professional there!
Friendly service and quick process. Would recommend to friends and family looking in the future
My wife and I came in looking for a newer truck with a plow. John was very helpful and knowledgeable. Instead of paying out of pocket we were able to buy a Silverado Trail Boss and add the new plow into the deal. Him and Alex made the whole process quick and easy! This is the 2nd vehicle purchased from them!
Jesse was a pleasure to work with. He stayed in constant communication with me until the vehicle was delivered.
We feel very good with all the information and the help in the negotiation, we are very satisfied, are the best
Very professional, treated us like family, transparent ,welcoming communication ,answering questions, descriptive ,honest and available to discuss any concerns via phone calls or text. Definitely a place to send family and friends who are interested in purchasing a Chevrolet of all sorts. Character throughout the establishment.
The people there are very friendly and especially The salesman Jesse B. Who help us get are car.
Jesse and all of the others I worked with were great. I love my new car and am very glad I chose City Chevrolet of Grays Lake.
I would like the say that Eric was great to work with ! The whole staff was excellent. Car shopping done right !
From start to finish my car buying experience at City Chevy of Grayslake was outstanding. I told Jesse and Sean what I was looking for and they found a car for me in the price range we discussed. They never tried to get me to buy a car with other options and of course a higher sticker price . They listened to what I said I was looking for and found the car I drove home in tonight. I would highly recommend them. No pressure. Professional all the way.
Mr. Bonilla was a pleasure to work with regarding the purchase of the Chevy Spark. We needed an entry-level vehicle as we currently have a vehicle that is inoperable from a theft attempt and awaiting parts. Mr. Bonilla understood the circumstances and worked with us to complete the transaction with ease. Mr. Bonilla was professional and respectful, all while maintaining a sense of appropriate humor and joy. I'd strongly recommend Mr. Bonilla as a salesperson. Then on to the finance department. I normally dread my interactions with this department at dealerships. Jerry was the person we interacted with at ...